Doesn’t surprise me. I frequently shop at Amazon Fresh in store and it’s a mediocre experience. It’s a poorly run store with no visible manager making sure things are in order. You constantly have to work around employees fulfilling online orders and they aren’t helpful. I always find expired groceries/produce on the shelf so I have to spend a lot of extra time inspecting each item. The only reason I put up with thei…
Interestingly, we only went to our local Amazon Fresh store a handful of times but it was always a perfectly fine experience. It seemed reasonably clean, well-stocked, and well-organized. Other than those new self-checkout shopping carts (which also actually worked well, even weighing produce), it was fairly indistinguishable from other grocery stores in our area. Amazon Go, on the other hand, always seemed like a de…
I'm going to miss those. Two nice things about them compared to a normal self-checkout: 1) you see things ring up as you shop instead of at the end, which is nice in case of errors or unexpected prices, 2) you can shop directly into a reusable bag or backpack instead of repacking everything at the end.