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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#411

Post by chongli »

viraptor wrote: post #260
jasode wrote: post #239

Earlier quoted context omitted.

>It's just insane that a gift card redemption can trigger this. It's also the buying of gift cards that can get Apple accounts locked: https://old.reddit.com/r/apple/comments/r8b1lu/apple_will_pe... If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards because of the real possibility of account bans. - Don't give Apple gift cards to family and friends: You're potenti…

> If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards You'd think so. Yet, the stories of PayPal locking up payouts to surprised people keep coming every year - and people still use them.

This is a problem with modern life in general. Computing and the internet have exploded the complexity of society. Regular people have so much on their plate as it is (school, work, family, mortgage, etc) that they simply cannot keep up with all of the privacy and security risks of a digital life. They also can't keep up with the complexity of politics and civic life, but that's another discussion entirely!

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#414

Post by davidhs »

maccard wrote: post #399
userbinator wrote: post #49

To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…

> That almost sounds like some sort of AI, not a human It’s almost certainly not, it’s just humans being human and going off script. I worked in a place where we dealt with an enormous number of customer service requests, and one of our measured support metrics was “how often do the agents deviate from what they’re allowed to offer”.

> It’s almost certainly not

AIs are RLHF'd to have a corporate-pleasing interface w.r.t. metrics.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#415

Post by throw-the-towel »

duskdozer wrote: post #325
stanac wrote: post #289

Earlier quoted context omitted.

If it was be that simple. In that case I would have to go to the bank for every transaction/payment I want to initiate online. Banking app doesn't work for jailbroken devices. Using PC to access banks website works, but transactions still require 2FA and they don't support any other 2FA flow except the one in the app.

I'm surprised, most banks I've come across force sms or phone-call 2fa only. A rare few allow generic TOTP authenticators, and maybe one or two has an app as an option. And I've only come across one bank that detects and warns for root access. Is there no "jailbreak hide" on ios?

This heavily depends on the country.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#416

Post by yunwal »

dariosalvi78 wrote: post #361
jasode wrote: post #239

Earlier quoted context omitted.

>It's just insane that a gift card redemption can trigger this. It's also the buying of gift cards that can get Apple accounts locked: https://old.reddit.com/r/apple/comments/r8b1lu/apple_will_pe... If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards because of the real possibility of account bans. - Don't give Apple gift cards to family and friends: You're potenti…

An even better advice: Don't buy Apple.

In phones you have a choice of iOS (Apple) or Android (Google). Sure, maybe some people can go back to flip phones, but I can’t without finding a new job.

This is the first I’ve heard of Apple locking someone out of their account for no reason. Google does it all the time. So, yeah, can’t leave Apple over this.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#417

Post by amelius »

pavel_lishin wrote: post #406

> I am not a casual user. I have literally written the book on Apple development (taking over the Learning Cocoa with Objective-C series, which Apple themselves used to write, for O’Reilly Media, and then 20+ books following that). I help run the longest-running Apple developer event not run by Apple themselves, /dev/world. I have effectively been an evangelist for this company’s technology for my entire professional…

I am surprised that evangelists keep thinking they are safe from the evil of big corporations.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#418

Post by ovi256 »

pavel_lishin wrote: post #406

> I am not a casual user. I have literally written the book on Apple development (taking over the Learning Cocoa with Objective-C series, which Apple themselves used to write, for O’Reilly Media, and then 20+ books following that). I help run the longest-running Apple developer event not run by Apple themselves, /dev/world. I have effectively been an evangelist for this company’s technology for my entire professional…

> I have escalated this through my many friends in WWDR and SRE at Apple, with no success. Ouch. If he can't get it fixed, it's scary

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#419

Post by avazhi »

2muchcoffeeman wrote: post #316
dansmith1919 wrote: post #308

Earlier quoted context omitted.

How much free time do you think the average person has to learn and set all this up? “You’re giving these companies your data and then dare to be angry when you lose it? Just get a degree in computer science and host it yourself!!1! I am very smart”

I think you’re taking the message the wrong way. Those are the steps the commenter suggests you take to use these services safely. It’s not that these steps are reasonable.

So if they aren’t reasonable what’s the point of typing them out in a list exhorting others to implement them?

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#420

Post by dev_l1x_be »

quesera wrote: post #402
dev_l1x_be wrote: post #230

Earlier quoted context omitted.

It’s a financial gimmick. The company realizes the income immediately while service is rendered later. This has positive impact on the finances.

That's backwards. The company treats the GC as a liability. It cannot recognize the funds as revenue until they are spent. This is GAAP and law (but see exception below). GCs are valuable to brands because they are marketing tools. Recipients are prompted to go to the merchant to spend money, and they usually spend about 40% more than the face value of the card. Also, GCs are valuable to merchants for breakage . This…

Sorry I was not aware of GAAP. Anyways, I think the primary benefit is the interest-free financing. The company gets to hold the customer's cash and use it for operations (working capital) for the entire time the gift card is unspent. Maybe I was not right with the account terminology and should have mentioned the cash flow positive impact only.

Maybe it is more accurate this way?

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