Earlier quoted context omitted.
> There's no technological reason for app developers to be restricted from using other payment processors But there is a customer experience reason. As an iOS user, I very much appreciate that I can ask Apple to cancel some bullshit subscription that used to otherwise try to lock me in behind a labyrinth of added friction and timewasting. Not every problem is technological.
There is always a customer experience reason. Every anticompetitive company that has ever existed has benefited from the customer experience of everything being in one place and coming from one company. Unfortunately, "my product benefits from being anticompetitive" is not a valid justification for anticompetitive practices.
That said, their argument that the payment policies disproportionately impact apps trying to create sustainable business models that don’t monetize user data is a compelling one that I very much sympathize with.
I’m a Proton subscriber, but I went through their website, just because I tend to do that for any service that isn’t exclusive to Apple or the App Store. The same is true for Kagi, another privacy focused service I subscribe to. I never thought about it, but maybe that’s my way of avoiding lock-in. If I ever leave iOS at some point, I don’t want to have to cancel and resubscribe to something that could cause a service interruption. I also want to make sure that the subscription is everywhere, not just on my Apple devices, and it’s tied to the email I choose.