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Synology Lost the Plot with Hard Drive Locking Move

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Re: Synology Lost the Plot with Hard Drive Locking Move

#412

Earlier quoted context omitted.

This is an area that i'm quickly growing into, what are you curently using and what should I stay away from ?

I got a used internal LTO5 tape drive on eBay for about $150, and then an HBA card to connect it to for about $25 or $30. I bought some LTO5 tapes, and typically I pay about $3.50/TB on eBay for new/used tapes. Many sellers charge far more for tapes, but occasionally I find a good deal. Most tapes are not used very much and have lots of life left in them (they have a chip inside the tape that tracks usage). Then I sc…

Thank you for the detailed write up, you've started me on the path!

Re: Synology Lost the Plot with Hard Drive Locking Move

#413

Earlier quoted context omitted.

> The counterargument is, people won’t listen and then blame Synology when their data is affected I see this kind of arguments “X had to do Y otherwise customers would complain” a lot every time a company does something shady and some contrarian wants to defend them, but it really isn't as smart as you think it is: the company doesn't care if people complain, otherwise they wouldn't be doing this kind of move either,…

Your absolute conviction is misplaced. Support is expensive to provide, especially on hardware that’s expensive to ship around. This may be a bad move, and you’re certainly right that Synology expects to make more profit with this policy than without it, but it’s a more complex system than you understand. Irate customers calling support and review-bombing for their own mistakes are a real cost. I don’t blame Synology…

Synology is in that "prosumer" space, though, where maybe you don't really want to sell to hobbyists - but the bulk of your hobbyists in this space are tech-savvy and will recommend your products at work if you don't alienate them.

Re: Synology Lost the Plot with Hard Drive Locking Move

#414
It's the dumbest move they could make. No one, _no_ one, in a position as the decider on enterprise gear going for a NAS solution in their company is going to buy Synology. They aren't even #last on the list. Only corpos have the deep pockets required and historical "the way it is" mindset on being fleeced wrt vendor lockin BS. Synology just does not have the brand cage to pull that off. So corpos that already aren't buying their shit are still not going to buy it and homelabers/soho types are gonna go elsewhere because they've either ideologically opposed to being fleeced or just can't do it even if they don't know any better due to being priced out.

I hope they implode and some even more evil and incompetent predatory corp consumes them and guts what's left of their brand name. The only time I'd wish the Broadcom treatment on a company. Synology deserve it.

Re: Synology Lost the Plot with Hard Drive Locking Move

#415
post #384

Earlier quoted context omitted.

Yes, it is the overall ease of configuration, operation - but also for me the app ecosystem. Well, my Synology NAS is from... 2013 (have upgraded the drives 3-times), so... it is/was time to replace it, and I can tell you that it won't be with another Synology device... I won't go back to QNAP, which is what I had before Synology, because during an OS update it wiped all my data (yes, there was a warning, but the who…

Important story to note - it's not a backup if you don't have more than one copy of it (beyond multiple copies on one NAS).

I have a stack of old harddrives in external enclosures - as I upgrade (non-failed) drives, I buy another enclosure and then do backups that way. So far, over 30-years, it has proven to be more reliable than burned media (I have even had to help clients who had project source code succumb to "bit-rot" on their physical burned media, but I still had a project HD tucked away from 15-years prior)
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