Earlier quoted context omitted.
FWIW, it was the same (even at the enterprise level). We had a commodity (local cloud) computing Dell infra in the mid 2010s and were constantly replacing/returning “simple stuff” (fans, support flanges, memory, NICs). “Dude, you’re gettn’ a Dell” became—-nope, never again.
I feel like there are not good quality hardware company nowadays. Dell: the land of motherboard dying and dog shit trackpads. Asus: dead soldered RAM. Most BIOS: too long to boot, it's fucking 2024 what is your BIOS doing it needs more than 2s to boot? It was taking the same time to boot 30 years ago. Every mouse: double click problem due to wrong use of the actuators. And every hardware company has to try to cram so…
We all had the same OS (NT) to the same patch level, same trackpad config, and same model of Dell laptop and every _single_ trackpad felt different. They weren't strictly "defective", but just wildly disparate physical feels and responsiveness.
I will give shout-outs to: 4th gen Kindles (has physical buttons and lasts forever), first gen iPhone SE, and Microsoft Mobile Mouse 3600.