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Reflecting on 18 Years at Google

ln.hixie.ch

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Re: Reflecting on 18 Years at Google

#411

Earlier quoted context omitted.

It sounds like the generic complaints of everyone who doesn't like their manager ever and frankly I would have thought twice before attaching my name to a broadside that attacks a former manager by name. But hey, what do I know, I never worked at Google.

Keeping quiet about perceived problems is exactly the kind of toxic political lack of transparency that Ian is calling out here.

How much is it really doing if you’re making the criticism after you left?

Re: Reflecting on 18 Years at Google

#412

Earlier quoted context omitted.

> ... what's the alternative? A cutthroat corporate environment where you're never sure about the future of your job? No, I think the ideal structure for a company which accumulated a great amount of resources is to become a sort of Venture Capitalist with the teams of people they control. So, ZERO "corporativism", ZERO bureaucracy, ZERO control, just give access to the company resources and let the teams come up wit…

Some companies do something like this with some success, but this was also the theory of the guy who drove Sears into the ground.

The guy who drove Sears into the ground also did the classic private-equity self-dealing to carve off all the valuable bits and saddle the company with debt. Berkshire Hathaway is an example of a company that owns lots of businesses which are mostly independent

Re: Reflecting on 18 Years at Google

#413
post #117

> Take Jeanine Banks, for example, who manages the department that somewhat arbitrarily contains (among other things) Flutter, Dart, Go, and Firebase. Her department nominally has a strategy, but I couldn't leak it if I wanted to; I literally could never figure out what any part of it meant, even after years of hearing her describe it. Her understanding of what her teams are doing is minimal at best; she frequently m…

I worked in the org that Jeanine now runs. It had a series of bad-to-disastrous leaders at the Director, VP, and SVP level. To call out Jeanine and only Jeanine in language this harsh feels wrong. From my recollection and from what I have heard from people still working there, she is par for the course. Also I am almost never the person to bring this kind of thing up but ... there aren't a lot of other black women in…

Seems more reasonable to me to focus on the head of the division since she has ultimate authority over it. Any incompetent people below her in the org structure are her responsibility. If they’re so bad, why didn’t she realize that and remove them? If you don’t ever want to be criticized then you shouldn’t seek out top management positions. He was also very critical of Sundar, is that also wrong because it could hurt his feelings? As for why he felt the need to air his dirty laundry like this, he must feel extremely aggrieved.

Re: Reflecting on 18 Years at Google

#414
post #117

> Take Jeanine Banks, for example, who manages the department that somewhat arbitrarily contains (among other things) Flutter, Dart, Go, and Firebase. Her department nominally has a strategy, but I couldn't leak it if I wanted to; I literally could never figure out what any part of it meant, even after years of hearing her describe it. Her understanding of what her teams are doing is minimal at best; she frequently m…

I worked in the org that Jeanine now runs. It had a series of bad-to-disastrous leaders at the Director, VP, and SVP level. To call out Jeanine and only Jeanine in language this harsh feels wrong. From my recollection and from what I have heard from people still working there, she is par for the course. Also I am almost never the person to bring this kind of thing up but ... there aren't a lot of other black women in…

[dead]

Re: Reflecting on 18 Years at Google

#415
post #347

Earlier quoted context omitted.

> series of bad-to-disastrous leaders at the Director, VP, and SVP level Isn't that exactly the job of an org executive? To hire and align competent senior leadership ? I don't think he is criticizing her in particular as much as the archetype that she represents. She is a person who has never had a coding job & spent her early career quite far from the people who write code. I can't for the life of me figure out why…

> I can't for the life of me figure out why you would put someone like that in charge of google-dev relations. One possibility is that the person who put her in that position has an incentive for Flutter/Dart to fail.

They just don't care.

Btw, it's very funny to see projects, which were predestined to fail, because they send their shittiest, and somehow they became better, and slowly more important than the executives star projects. There are meetings in such cases (I was part of such projects and meetings, several times), after almost everybody should be fired immediately, if you want anything good for the company. But of course, most of the employees of large, and old companies don't care anymore about products, or their respective companies.

Re: Reflecting on 18 Years at Google

#416
post #334

Earlier quoted context omitted.

It sounds like the generic complaints of everyone who doesn't like their manager ever and frankly I would have thought twice before attaching my name to a broadside that attacks a former manager by name. But hey, what do I know, I never worked at Google.

A 18-year veteran like OP shouldn't be complaining about their manager's lack of vision ; they should have realised by now that it's also their job to enact the vision. He was probably paid too much to behave as a passenger.

What is a problem with being an IC?

Re: Reflecting on 18 Years at Google

#417
post #35

Earlier quoted context omitted.

I guess it was the Alphabet saga? It's all like this. I have decided that if given the chance, I'd never work in companies with more than 1,000 persons.

Google in 2015 had probably 30,000 employees, maybe more. And it was still completely open internally and had a real community feel to it. One time, I was stuck in Montreal for 7 days for personal reasons (a vacation plan that exploded). I walked into the Google office there, made some friends, worked on a random project they were doing and ended up collaborating on an OKR a year later. It is entirely possible to kee…

conversely, I'm a boomerang Googler who worked there in 2015 and again now. In 2015, I felt like no one cared, that Googler engineering skills were overrated, and 17/23 people on my team quit in a year. In this stint, however, I'm amazed by how smart and passionate people are about a variety of different technologies, and enjoy collaborating across many teams on different things.

I think the takeaway for me is that, in a company of hundreds of thousands of people, these experiences are more situational/random/based on what energy you bring to a space/team-based/seniority-based than they are a symptom of universal company culture.

Re: Reflecting on 18 Years at Google

#418

Ian's post is pretty incisive, although I've read so many of these over the past 15 years or so. And the prescription is always to go back in time. I don't really think that's possible. When you're a newcomer, a disruptor, the whole point is to be different. You're bold, you have a clarity of purpose, you say things like "we're building a new kind of a company" or "the user comes first." But once you achieve market d…

You're never too big put the user first. When you stop doing that, someone else will and in time your customers will go there instead.

This is provably false. Customers are anything but rational, and pick things out that play against their best interests all the time.

Be it due to fashion, social pressure, brand recognition, cultural norms, et cetera and so forth.

Re: Reflecting on 18 Years at Google

#419

Earlier quoted context omitted.

> Long term, such a poisonous culture is not a sustainable path to growth or retained profitability. Are you sure? This feels a little bit like when I read the American capitalism is going to collapse because there are a lot of homeless people. Just because something has the effect of making some people miserable doesn't mean that it's unstable or doomed to fail. IBM, GE, Boeing, or any number of other "dinosaur" com…

But Google doesn't intentionally have a conservative culture. They're trying to innovate, since they need to mitigate the existential risk of their undiversified revenue stream. But they're failing to innovate. So perhaps such a conservative culture does have its merits, but claiming that Google sought those merits is post-facto rationalization of their failure to innovate. Google never intended to turn into IBM (whi…

Sure, they're not achieving everything they want, but I think most people would be pretty happy if they just achieved a huge money-printing machine through an app store and ad exchange.
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