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Apple plans a slow, appointment-only rollout of Vision Pro

bloomberg.com

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Re: Apple plans a slow, appointment-only rollout of Vision Pro

#411

Post by balls187 »

kibwen wrote: post #47
balls187 wrote: post #42

Earlier quoted context omitted.

How old are you? 20’s, 30’s, 40’s, or beyond? As you likely know your vision will eventually settle when you hit late 30’s. Also I assume you have considered LASIK?

> your vision will eventually settle when you hit late 30’s Eyesight doesn't settle, it continues to deteriorate with age. Lasik also deteriorates with time, normally becoming noticeable about ten years after the surgery. Lasik providers offer "touch ups" as you get older in order to ameliorate this.

Since we’re splitting hairs—LASIK doesn’t deteriorate. It’s a procedure.

You may be able to go for additional follow ups, but it’s case by case, as there is only so much cornea that can reshaped.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#412

Post by crooked-v »

gizajob wrote: post #399
hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Yeah absolutely. Every time I’ve been in my local Apple Store, I’ve basically been talked out of purchasing, or it becomes a huge hassle of upselling and extra worrying charges, and quite frankly, stupidity and lack of knowledge from the pseudo-smart staff. All they can do is toe the party line and what they’ve been trained to say and do, which kind of falls apart when faced with someone who has used Apple computers…

I've never had the kind of experience you're talking about at an Apple Store, so I'm very confused about those anecdotes.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#413

Post by balls187 »

dragonwriter wrote: post #56
kibwen wrote: post #47

Earlier quoted context omitted.

> your vision will eventually settle when you hit late 30’s Eyesight doesn't settle, it continues to deteriorate with age. Lasik also deteriorates with time, normally becoming noticeable about ten years after the surgery. Lasik providers offer "touch ups" as you get older in order to ameliorate this.

> Eyesight doesn't settle, it continues to deteriorate with age Apparently a common pattern, at least for myopia, is for that to stop progressing in the late 30s, but then focussing response to get worse (why people end up needing reading glasses in their 50s-ish.) Certainly that's what I've experienced, and what before I did I was told to expect.

As you get older, you are more prone to other eye conditions, like AMD, cataracts, and glaucoma.

But from what I understand, you won’t have major changes in your prescription, such as what GP is dealing with.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#414

Post by balls187 »

haberman wrote: post #52
balls187 wrote: post #42

Earlier quoted context omitted.

How old are you? 20’s, 30’s, 40’s, or beyond? As you likely know your vision will eventually settle when you hit late 30’s. Also I assume you have considered LASIK?

I always assumed I'd get LASIK if my vision started to degrade. Then I learned that apparently LASIK can't treat age-related farsightedness: fixing your close vision will mess up your far vision. The only option AFAIU is to treat one eye only, so you have one eye for close vision and one eye for far. That doesn't sound very enticing to me.

Yes, I have one eye under corrected for precisely that reason.

It’s not nearly as bad as you might think and it only ever comes up during my annual eye exam.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#415

Post by crooked-v »

zmmmmm wrote: post #384
BoppreH wrote: post #175

I'm very confused by Apple's strategy. As an owner of the original HTC Vive headset, its word-of-mouth power was off the charts. It was a blast at parties, and many of my friends bought their own $700+ devices after trying it. Here's what won them over: - Being able to try it themselves with little preparation ("put this on your head, tighten it here, and click these buttons on the controller"). You could even use it…

it's a totally different model of generating demand. They don't need marketing, because they have a completely captive audience of loyal apple fans who will easily saturate the first year (or even two years) of supply for this product. They are following Palmer Luckey's "Make people want it first model". Being supply limited, traditional marketing would only generate demand they can't satisfy. What they actually have…

> What they actually have to do is make sure every person who gets one has the most perfect experience possible.

This is particularly important when it comes to a VR headset, where it's very easy for bad initial experiences to literally physically condition the user into getting sick every time they put on a VR headset.

Stepping the most diehard fans through how to metaphorically "hold it right" also gives them a built-in backstop of support when it comes to preventing those issues with future consumers once they eventually hit the point of proper mass market production.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#416

Post by tornato7 »

stetrain wrote: post #262
hghid wrote: post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

If I know exactly what I want and don’t need the guided experience, I just order it on the Apple Store mobile app then pick it up in-store.

A couple years ago I wanted an item in-stock at the Apple store but the soonest 'pickup appointment' they could give me was a few days out. What's worse is they have you choose a specific 15-minute window. That's not very customer friendly.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#417

Post by detourdog »

type0 wrote: post #400
sq_ wrote: post #389

Earlier quoted context omitted.

Slight tangent to your tangent, but, after a poor experience last week, I'm really disappointed in how Apple handles specifically support in their stores. Historically, I've been able to just throw in a few little bits of "yup, I know how that works" so that their techs realize that I know what I'm talking about and let up with the patronizing assumptions about what I do and don't know. However, this time, when deali…

> Hopefully I can get somewhere with the phone support people, but it's really disappointing that they don't train their techs in the stores to feel out what a customer knows or at least drop some of the "oh the user doesn't know anything" if customers are showing that they do, in fact, know things. I think they have homogenized support to treat each user as equally non-technical, it's by design. Apple is like a sect…

Also there are plenty of people that know everything, except when they don't.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#418

Post by crooked-v »

Animats wrote: post #410

It's too clunky to be more than a niche product, like everybody else's VR headsets. John Carmack, after he quit Oculus, said this wasn't going to work as a product until the size got down to swim goggle size, and wouldn't go mass market until the devices reached eyeglass size and weight. What seemed more likely from Apple was the form factor of the Vuzix Ultralight, which looks like ordinary glasses. AR-only, offerin…

The Vuzix Ultralight gives you a 30° FOV display with support for notifications and turn-by-turn directions... which makes it identical feature-wise to plenty of previous products that have failed to make any waves at all, just marginally lighter and with a longer battery life. That's not a mass-market product, it's a niche product that's at best riding on the coattails of the already-niche Xreal Air.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#419

Post by ncallaway »

9735194 wrote: post #394
konschubert wrote: post #375

Earlier quoted context omitted.

No, it’s just bad service, cargo culting the Steve Jobs Store move

I don’t think Steve Jobs would have tolerated that bullshit. He understood the customer better than that. Actually, this was his main talent.

Right, that’s literally what cargo culting means.

It’s making a surface level imitation of behaviors, without understanding the underlying reasons, hoping for the same effect.

So maybe Jobs might have made experiences that looked superficially similar to this, but he would’ve done it in a manner that actually understood the customer.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#420

Post by XorNot »

somsak2 wrote: post #392
XorNot wrote: post #382

Earlier quoted context omitted.

But what I want is to get a phone now. That's half the point of going to store - the place where the product is stocked.

that's what in store pick up means -- you still get the phone right away.

Do you get how insane this sounds as an experience though? I'm physically in the store, saying "just let me pay for your product so I can leave" and the default is to try and drag that interaction out?

The existence of workarounds doesn't make it not stupid.

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