Earlier quoted context omitted.
>I think Portal is a perfect example of how slow to adapt the company has become. It's a fantastic video conferencing device, certainly the best at its price point. We happened to enter the pandemic with this device already available for sale, but we completely failed to capitalize on it. Thanks for your insight, but the Portal failure shouldn't be surprising. There are a large number of people who would never want t…
> There are a large number of people who would never want to have a private conversation or meeting using Facebook infrastructure Have you ever heard of Whatsapp? More than a billion people use it for private communication daily. Maybe not in the US, but elsewhere on the planet. You know who owns Whatsapp? Meta does.
Granted that they've at least tripled MAU since, but that's the power of network effects. There's a heavy dose of "in spite of" rather than "because of". On the other hand if Meta tried to, say, merge Whatsapp and Facebook Messenger, I think they'd lose half their users overnight.
Similarly, if Meta bought Zoom (and kept it running as it does today), most businesses probably wouldn't switch. Zoom already owns the market.