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Whitespace killed an enterprise app

uxdesign.cc

411–420 of 445 posts

Re: Whitespace killed an enterprise app

#411
post #191

Earlier quoted context omitted.

It's over 20 years old, it launched in 1996. Time flies.

oh wow, I stand corrected. I always thought it was 10 years old because I discovered it around 2008. Sheesh.

Craigslist was a true innovation when it started.

Re: Whitespace killed an enterprise app

#412
I think the problem stems from the responsive designs that were used to build really slick sites for marketing purposes. Everyone wants to apply the same aesthetic to what are really software applications running in your browser. These are very different things and should not follow the same design guidelines.

Re: Whitespace killed an enterprise app

#413
post #27

Earlier quoted context omitted.

> ASK! ASK! ASK! Except users lie all the time. They don't know what they need or want. People are horrible at being logical about what will actually help them. Watch them work. Watch a bunch of people work. Test and prototype changes and watch more people work. And watch them work at their desk or where ever they work.

> They don't know what they need or want. If they're so deluded about what they want what makes you think you can see through that and find a solution more clearly than they can?

[deleted]

Re: Whitespace killed an enterprise app

#414

Never underestimate the power of a data entry person working in a high volume organization with an app that looks like it was designed in 1975. I worked on a potential redesign of the US Navy's medical appointment booking application and the data entry rate and responsiveness of their "ancient" system was far superior to the newly proposed solution (web based).

My college, part of a larger university system, was in the first wave of campuses to switch from a hodgepodge of legacy stuff (CICS-based student info system, with other apps probably in classic ASP and ASP.Net, plus other vendor products) to PeopleSoft (Campus Solutions, HCM, Finance, etc.). The major complaints - from students, staff, and faculty alike - were about excessive pageload times and significantly more clicks to do simple things. They added huge sticky headers and layers-upon-layers of portals.

Perhaps the only people happy with the migration were the Oracle sales reps.

Re: Whitespace killed an enterprise app

#415

Was a PM for a product that got criticism for its lack of density. When you are building a powerful tool for power users, you may need density and a lot of levers for flexibility. The consumer/enterprise distinction is huge here. As a domain expert, I was for a sparse UX that emphasized the awesome just-works power of the product. I'll never forget how one bank IT director customer said, "I just can't pay for somethi…

> If your product or UX trivializes someone's job, they are going to fight you. I find that kind of arrogant. In a lot of cases, the UX designers simply underestimate the real complexity of a task.

Reducing a complex task that takes 10 fingers and gratifying thought to a single button choice architecture is trivializing. Recognizing that interests are rarely articulated is the real art.

Re: Whitespace killed an enterprise app

#416
post #380

Earlier quoted context omitted.

Make an optional pro interface so noobs get lured in for the prettyness and when they know what they are doing, can swith?

Why have one interface if, for twice the money, you can have two?

Clever girl.

Re: Whitespace killed an enterprise app

#417

Earlier quoted context omitted.

God yes, the older reddit interface was so much better. I don't give a shit how pretty the UI is.

Craigslist is _the_ case study on how an ugly UI can survive over a long timeline. There are many techies and UI designers that are just disgusted at the UI of craigslist. For some, aesthetic is more important than usability. Luckily, for most, it's not.

Craigslist is _the_ case study on how an ugly UI can survive over a long timeline.

I wouldn't call the CL UI ugly. It's certainly not beautiful, but I'm not sure how it could be described as ugly. There's something in between, right?

Re: Whitespace killed an enterprise app

#418
post #19

Earlier quoted context omitted.

God yes, the older reddit interface was so much better. I don't give a shit how pretty the UI is.

I use ud.reddit.com Although anytime I mention this I fear they'll take it away...

Try https://reddit.com/.compact

Re: Whitespace killed an enterprise app

#419

Earlier quoted context omitted.

Spotify. These days it's so hard to organise or browse your own music collection.

I haven't seen a web music player / library manager with good UX for a very long time.

I long for the days of foobar2000!

Re: Whitespace killed an enterprise app

#420
post #268
post #222

Earlier quoted context omitted.

Oh man, glad I'm not the only one I noticed this. It used to take ~2 seconds to find my favorite playlist and play it. Now it takes upwards of 10-20 seconds. On the dedicated "select a playlist" page with the squares, it even freaking re-organizes the squares every time you view it! Imagine if your desktop icons re-organized themselves in some arbitrary way every time you needed to open a program, and you get the utt…

Netflix is the king of this awfulness for me. Every time I use it the homepage is different. Different lists show up, disappear, change position, etc; even my list of saved shows that I reference all of the time suffers from this. Sticking with literally any layout I've seen on there would be better than the randomness that I have to navigate through each time.

Just give me the damn list of everything in your database and let me search and sort using the metadata. Why do they need to throw algorithms at everything?
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