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Cancelling Dropbox Pro is hard

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Re: Cancelling Dropbox Pro is hard

#411

Earlier quoted context omitted.

I'd like to sometimes, too, but I have a feeling they're free to just hang up on abusive customers.

I don't consider it abusive. Or at least I'm perfectly ok being an "abusive" customer to an abusive company. Bit of a tangent but you know I always really hate telemarketing calls or just people I don't know phoning me generally because sometimes it's very hard to tell spam calls from the 1 out of 10 times it's a legit call you actually need to take. So I figured out a trick that works ok-ish. I answer the call and I…

Unfortunately, it doesn't matter what you consider abusive.

Re: Cancelling Dropbox Pro is hard

#412
post #24

It's annoying as hell. Dropbox deleted 50,000 files on our dropbox business account once. I had to go in an manually undelete each folder. There were hundreds of folders. Poof, suddenly gone. After that we were done, had to go through these hoops to cancel.

Dropbox deleted my honeymoon photos on my wife's account. They also deleted my account a few months later. I wouldn't trust Dropbox with a swap file.

They have an undeletion button (and they send you a notice about bulk deletions). They also retain and let you recover accidentally deleted files for 30 days. Without more detail it's hard to find these claims credible.
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