> Ask your team to perform tasks that resemble work. Common examples include presentations, diagrams, and ticket management. I'm as salty as the next guy, but in my experience it has been the sub-par employees who are the ones that don't do this. Ticket management is not busy work, it's a necessity for everyone to keep updated. Presentations and diagrams are tools to communicate. I can safely say that by far the most…
Everyone is different. The key is not forcing people into your own worldview. Some people do better with documentation or tickets or code or meetings. The point is that forcing people to do shit they don’t want to do will backfire and make teams unhappy and unproductive.
When you have a small team, you can often organize the work the way people prefer. Then you'll find that people who can be incredibly productive under ideal circumstances are actually quite common.
But as the organization grows, you have to focus more on the process and the structure. Individual productivity doesn't matter if you can't channel that productivity to advance the organization's goals. You rely increasingly on people who can work productively within the system. People who thrive in a wide range of environments, even when they would prefer having things organized in a different way.