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We replaced rental brokers with software and filled 200 vacant apartments

caretaker.com

401–410 of 593 posts

Re: We replaced rental brokers with software and filled 200 vacant apartments

#401

Earlier quoted context omitted.

Stop letting perfect be the enemy of good.

Unrelated as I'm not saying anything is perfect or aspiring to that - I'm just showing the pattern of how the business operates.

Sure, but it seems that in the short term at least this company is improving the rental market. Should we really critize them on hypothetical future behaviour when the current behaviour is a benefit?

And as for Uber/Lyft, there's no doubt that they provide a much improved experience for the consumer.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#402
post #302

I recently moved house. I was previously living with my friend, and we had an agreement I pay sometime before the end of the month. He gave me a contract and said you'll need this, just because when you go to the next place they will ask you for your previous contract. He found it online, it was boiler plate and we agreed verbally I pay him whenever during the month. We we're really good friends, and I lived there fo…

Can't really blame software for housing policy. That's a societal issue.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#403
post #65

Earlier quoted context omitted.

Both of those things happen regardless of who formally pays the fee: one side of the transaction has a desirable good (apartment) the other side only has money to bargain with, so it's obvious from who's pocket the fee will come from. Many times the buyer would openly raise that argument in negotiations: "You know, I have all those fees to pay, can you lower the rent a bit?". It's not like sellers are completely obli…

> so it's obvious from who's pocket the fee will come from. Yes. The problem is that the one whose pocket the money comes from is not the one who selects the broker . Thus the person with the financial incentive to make that choice wisely is not the one making the choice. This is why it's a principle-agent problem.

My point is that landlords still do realize that "more money for the broker == less money for me", even if this money is not coming directly from their pocket. So they still have incentive to choose a cheap one.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#404
UX question here: I noticed on the blog's screen shots that "self checkout, but for apartments" is used. How did you come up with "self-checkout" as the action? Checkout seems so far away in time re: the process flow. What was your users' mental model?

Re: We replaced rental brokers with software and filled 200 vacant apartments

#405
post #285

Earlier quoted context omitted.

> On average, in certain locations. In others, not so much. And let's not forget surge pricing. Or people living, or wanting to get to a place, along low-profit routes. Or people with disabilities. You can always take a regular cab. Low profit routes were pretty much impossible to get pre-Uber. I am almost certain that Uber is more likely to obey disability laws than "Joe's taxi" with a few cars. > Depends. Regular t…

> Low profit routes were pretty much impossible to get pre-Uber. In cities, that's absurd - car services existed for decades serving just this part of the market, and they let you schedule in advance! In the suburbs and exurbs, probably less so, but this is where everyone has a car as a prerequisite for living in a house with a multi-car garage.

Since they aren't taxis, car services can charge enough there is no such thing as a low profit route for them.

In cities, there were were either no taxis around in certain neighborhoods, or they simply would not come at all even if you called and asked the taxi company and the dispatcher told you they had sent a driver. Both of these I experienced personally.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#406

Earlier quoted context omitted.

Uber and Lyft are 100% a win though. - It is now cheaper for the average person to get a ride to an airport/bar than it was before. It is safer, more predictable with timing, and more predictable with pricing. - Uber drivers make more money today than taxi drivers used to/or do today. There are also way more job openings in this than there used to be, with less friction to get involved. The world is not a zero sum ga…

> It is now cheaper for the average person to get a ride to an airport/bar than it was before. On average, in certain locations. In others, not so much. And let's not forget surge pricing. Or people living, or wanting to get to a place, along low-profit routes. Or people with disabilities. > more predictable with pricing Depends. Regular taxis tended to cost a bit more, but had much lower variance. > Uber drivers mak…

Taxis, lower variance? Where? Ever had a smelly driver, or one that smokes in the car? Drives like shit? Dirty seats? With the micro entrepreneur taxi apps, it basically never happens.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#407
post #356

Earlier quoted context omitted.

Most business only absorb the minimum amount of margin loss they can, and for very short terms. No business aims to operate at a loss unless propped up by outside investments. All businesses will increase prices to maintain the profits they need, up until what the market will bear - which is why taxes will also not end up pushing it too far, the gov isn’t stupid.

Again, it depends on elasticities. Businesses can't just raise prices and expect demand to remain at old levels. People quickly substitute goods and services in the face of price changes. In the case of mcdonalds price increases cause people to cook or eat food that doesn't need to be prepared. In the case of rent, supply is fixed, so landlords are already charging monopoly prices. There is very close to zero wiggle…

> There is very close to zero wiggle room for landlords to raise prices.

This is disproved very easily by reality - most places have increasing rent YoY. Same goes for house prices.

Because of low supply and large demand, like you say, landlords can charge monopoly prices. Not sure why you claim they don’t go up?

Re: We replaced rental brokers with software and filled 200 vacant apartments

#408

Earlier quoted context omitted.

As crazy as early Uber was I still have trouble believing that taxi companies are more deserving or were better to their employees or less corrupt. There's no evidence. I guess if you prefer being able to ballpark a taxi cost then that's cool! You can still use taxis. But most people prefer to see the price before they get in. Certainly the choice existing is better for the consumer and has helped keep taxi fares low…

early Uber wasn’t crazy, it was a blatant and malign attempt to use cheap capital to monopolize an existing sector. Uber is and was always about as close to evil as a company can be without selling opioids or nicotine.

I know me and you are not going to see eye-to-eye but I have trouble seeing how Ubers are more monopolistic than taxi companies which wanted a cap on the number of permitted taxi's per city - when they already had all the permits/medallions owned themselves.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#409
post #407

Earlier quoted context omitted.

Again, it depends on elasticities. Businesses can't just raise prices and expect demand to remain at old levels. People quickly substitute goods and services in the face of price changes. In the case of mcdonalds price increases cause people to cook or eat food that doesn't need to be prepared. In the case of rent, supply is fixed, so landlords are already charging monopoly prices. There is very close to zero wiggle…

> There is very close to zero wiggle room for landlords to raise prices. This is disproved very easily by reality - most places have increasing rent YoY. Same goes for house prices. Because of low supply and large demand, like you say, landlords can charge monopoly prices. Not sure why you claim they don’t go up?

Rental demand in desirable areas keeps going up as wealth inequality increases and yuppies continue to want to live in urban areas.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#410

Caretaker: The redfin of brokers. Take all the value for themselves freeze out the brokers (who provide a service but are universally disdained). Ride that wave of positive news for a couples years. Eventually everyone will hate the fraction of the market Caretaker has as they raise prices to make investors happy and people realize there are problems. It's like the same idea of Uber and Lyft. Less human involvement =…

Uber and Lyft are 100% a win though. - It is now cheaper for the average person to get a ride to an airport/bar than it was before. It is safer, more predictable with timing, and more predictable with pricing. - Uber drivers make more money today than taxi drivers used to/or do today. There are also way more job openings in this than there used to be, with less friction to get involved. The world is not a zero sum ga…

>"It is now cheaper for the average person to get a ride to an airport/bar than it was before. It is safer, more predictable with timing, and more predictable with pricing."

No it's no longer cheaper "to get a ride to an airport/bar than it was before." Especially if one considers "before" being before the pandemic. This increased price of Uber/Lyft has actually been quite a common news story of late[1][2][3]. Incidentally "why is uber so expensive right now 2021" on Google search has over 15 million results.

What evidence is there that an Uber is safer than a taxi? Also how can a model with surge pricing be more predictable than a taxi which has regulated rates per mile and per minute?

>"Uber drivers make more money today than taxi drivers used to/or do today. There are also way more job openings in this than there used to be, with less friction to get involved."

Do you have a citation for Uber drivers making more money than taxis drivers? What is the true earning per mile for an Uber/Lyft driver when you factor in auto insurance, maintenance, repairs and vehicle depreciation?

The "friction" to becoming a taxi driver is pretty minimal. One just needs obtain a hack license the requirements of which are pretty nominal.[4] Especially so if you don't already own a car. Uber/Lyft seem to be having great difficulty staffing up right now[5]. I'm not sure that would be the case if it really was such the great(100% win) opportunity you make it out to be.

[1] https://www.nytimes.com/article/uber-lyft-surge.html

[2] https://www.washingtonpost.com/technology/2021/06/09/uber-ly...

[3] https://www.curbed.com/2021/06/uber-lyft-expensive-new-york-...

[4] https://nycitycab.com/HackLicense.aspx

[5] https://www.theverge.com/2021/4/7/22371850/uber-lyft-driver-...

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