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Robinhood Play Store listing went from 329K reviews to 180K in few hours

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Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#401
post #306
post #16

Honest question: why does Google care here? They don't really have a stake in the GME situation, with no short or long positions (I'm assuming). They aren't that connected to Wall Street companies. Why protect Robinhood at all?

Google makes a lot of money from app developers. Perhaps they decided that the cost to them of angering app users by deleting negative reviews is less bad than the cost of app developers leaving their platform because Google won't protect their reputation (whether the negative ratings were deserved or not). App developers can watch this and rest easy that Google has their back in this (even if they don't on other thi…

Google Play Store is a monopoly. Developers literally can't leave unless they want their android installs to decline by 99%.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#402

Earlier quoted context omitted.

Given that 2021 is gearing up to become even weirder than 2020, it wouldn't surprise me if the next president was WallStreetBets' own /u/DeepFuckingValue...

I'd be down for asking someone from WallStreeBets to be my runningmate. Why DeepFuckingValue?

That user took a strong position in GME before this all went down, and is still holding.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#403

Earlier quoted context omitted.

Exactly, how do you define "fake review"? Google sees 100K+ negative reviews coming in for one app on one day. What do you think they're going to do? Take 'em all down and call it a day. I really doubt that there is some incredibly corrupt culture in Google Play reviews or something like some are suggesting. I really the product owners just want to go home for the day/turn off the computer and eat dinner, just like e…

So, if prosecution or police receives too many (above average) complaints about something on a single day, they should just trash all of them and go home, is that what you are saying?

No. I never said that Google taking the reviews down is warranted or they are in the right or something. I'm just saying I don't think it's a malicious attack on users. And app store reviews of a stock trading app and the consensus of the general public on their police are completely different social scenarios, so comparing them is aimless.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#404
post #371
post #219

Earlier quoted context omitted.

Not really. Many of people are rightfully upset and want to leave a 1 star review. It would be extremely inappropriate if Google removed my review. I think the app sucks if they can just prevent you from trading a stock and make you the bagholder in favor of large investors. Seems like a legitimate concern that hundred thousands of other people share - not some organized random prank. People are losing money as we sp…

It seems like maybe the solution is not to remove reviews, but weight them somehow. 100k reviews left in 2 days probably shouldn't have the same weight as 100k reviews left over 2 years. Or a more sophisticated version of this would be to somehow cluster reviews based on the particular issue they are reporting.

Or just you know let people express their views.

If people think the app is a good or bad experience they will say so.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#405

How were these not overall real reviews? If they can't prove otherwise, this just entrenches the idea that big money is vastly more powerful than small voices. I honestly don't see how if this trend continues how things will end well. It's not just about Robinhood, etc, it's deplatforming, using AWS, etc as a weapon against smaller voices. I can't see this ending well.

Completely unmoderated reviews would be awful, which suggests moderation is necessary. Moderation requires judgment, and different people have different ideas about what good judgment looks like. Your question made me think about what a "real review" is. Should the person have used the app for more than a certain period of time? Do they need to have taken certain actions (make an account?) Different folks will draw l…

why do scores need to be simple? why not simply graph satisfaction over time and allow for demarcations like number of hours used. trying to apply a roger ebert scoring system to products and services that are ephemeral and ever-changing is largely meaningless. whether review bombing is legitimate or not, it at least always has a cause and that cause should be considered highly relevant purchasing information.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#406

There is some kind of revolution coming. The big catalysts are things like censorship on social media and wall st changing the rules on the retail investors. But actions like these only mount the problems. Why on earth would google remove these reviews? What Robinhood has done this week is an extremely reviewable act.

The Google play store managers and/or their bosses probably have their hands deep in it. It'd be interesting to see what a real investigation into this produces.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#407
post #314
post #101

Earlier quoted context omitted.

Google the corporation? Sure. Many of the managers and workers at Google? Quite likely have a stake in what goes down on Wall Street.

I doubt it. I'm at Facebook not Google but most of us employees are supporting the WSB side of this.

Most of the employees are not executives.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#408
post #215

Moderating obvious brigading is standard practice. Huge influxes of retaliatory negative reviews in reaction to external events aren't considered very genuine. I don't think Robinhood is getting any special treatment from Google here.

What exactly is "ungenuine" about giving a negative review to a stock-trading app because it did not let you trade stock?

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#409

Earlier quoted context omitted.

Exactly, how do you define "fake review"? Google sees 100K+ negative reviews coming in for one app on one day. What do you think they're going to do? Take 'em all down and call it a day. I really doubt that there is some incredibly corrupt culture in Google Play reviews or something like some are suggesting. I really the product owners just want to go home for the day/turn off the computer and eat dinner, just like e…

How is that not fraud though? They are advertising a manipulated review score. The 1 stars aren't bots, they are people. Would it be legal for e.g. yelp to remove a string of bad reviews stemming from a catering company giving a wedding food poisoning?

I'm not saying I condone what happened. I just see people claiming corruption, and I personally doubt that. I think its more along the form of "lets remove these reviews for now and analyze them tomorrow"

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#410

Earlier quoted context omitted.

What does "manipulation" mean here, and why is it bad? What does "organized" mean here? I personally left a 1-star review detailing why I think the app deserves it before I heard anything about the review bombing. If a significant portion of it is "organized", why is that bad? You're making many large assumptions, not to mention framing them antagonistically ("not rocket science").

This is brigading - people were not reviewing the app (which the app rating is supposed to measure), but retaliating against a (valid) slight from Robinhood. Seen in that light, the recent mass voting is noise.

Whats the difference between the app and the service the app provides from the perspective of a user of the app?
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