Earlier quoted context omitted.
They’re still in-store picking. It’s just that Whole Foods/Prime Now has dedicated employees for this.
It's brand new as of April, it's definitely coming from a warehouse in an area where there is no Whole Foods store (I can track the path of the delivery van in the app). It's also not someone delivering with their own truck as before, but a blue-gray Amazon van, and the availability of items is spot on which was never the case even pre-covid.
Americans, it turns out, would rather visit a store than buy food online
401–410 of 488 posts
Re: Americans, it turns out, would rather visit a store than buy food online
#402It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…
Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…
Re: Americans, it turns out, would rather visit a store than buy food online
#403Earlier quoted context omitted.
I would call this epic over reaction. The actual virus is not as scary as being reported in the news. The death rate are very low. If this virus has death rate like ebola then that would be really is a disaster.
Even aside from deaths, the economic damage alone is rather epic.
Re: Americans, it turns out, would rather visit a store than buy food online
#404Earlier quoted context omitted.
I'm the designated shopper in my family, since my wife has higher risk factors for COVID-19. Usually when we go shopping, I push the cart and pick the obvious items, but leave most of the picking to her because she's very specific in what she wants. But now I have to do it. I totally sympathize with the Instacart shoppers. Even with direct access to my wife via text including pictures, it's still hard to find exactly…
Ha, same. I'll resort to facetime to figure out what that one thing she wants is.
She can shop for herself online, either via Whole Foods Market on Amazon, or Instacart.
Either way, I’m done.
Re: Americans, it turns out, would rather visit a store than buy food online
#405I have had so many bad experiences with instacart: * shopper buying yams rather than potatoes (note: this was not a replacement, they seemed to genuinely believe they had bought potatoes.) * shopper going to checkout before I can suggest a better replacement for an item. * shopper buys obviously moldy fruit. * shopper buys five roaster chickens as a replacement for five cornish hens. * shopper gives up really easily…
We've had an ok experience with instacart. I've tried to think of it sort of like ... when you stop at a little store in a small town before going camping, and there's not a great selection and it's kind of expensive. But you are happy to get some of the things you need, and it's ok if it's not perfect, because we're in the middle of a disaster of epic proportions. That said, I'm really looking forward to doing my ow…
And InstaCart keeps your history, so if you want to buy those same items somewhere else that is cheaper, then InstaCart makes that easy.
These are not problems for the customer, but they are problems for any store. Any store worth doing business with should want to fully own that relationship.
InstaCart is also not tied into the back end inventory system. They know, from previous shopping trips they’ve done, what is commonly stocked where, and what might be low on stock. But they don’t know for sure until the shopper gets there and starts going down the aisle.
So, a bad experience for the store, unless you really can’t do anything better. And not a great experience for the customer.
HEB has recently started doing curbside service in our area. IMO, it’s much better than InstaCart. If they could hook that up with a delivery service, I think they’d have a goose that lays platinum eggs.
Re: Americans, it turns out, would rather visit a store than buy food online
#406We decided to order a bunch of things from Costco a few weeks ago through instacart. Actually we decided to do it before then, but the site was broken for a bit. It was crazy expensive. Not only the delivery fee, the tip, etc. But every item was marked up significantly over the in-store price, with no indication that was the case. We even pulled out some old receipts to verify this price difference. Apparently part o…
Re: Americans, it turns out, would rather visit a store than buy food online
#407Earlier quoted context omitted.
The shavings from baby carrot production are still used, for juice and pulp.
For the benefit of any other perplexed non-Americans: https://en.wikipedia.org/wiki/Baby_carrot#%22Baby-cut%22_car...
Re: Americans, it turns out, would rather visit a store than buy food online
#408Earlier quoted context omitted.
I always check use-by and best before dates. When milk can have a date that's over a week away, I really hate it when someone buys milk that's use by tomorrow. Same for for bread, cheese, eggs, butter, fruit and veg, any number of items. Supermarkets naturally want to sell you the soon to expire stuff so how can you trust their pickers? The answer might be buyers and deliverers independent from the shops.
A lot of the use-by dates are more like quality suggestions or even outright marketing (how could salt go bad?!) https://www.nytimes.com/article/expiration-dates-coronavirus...
Re: Americans, it turns out, would rather visit a store than buy food online
#409I like going to the grocery store.
Re: Americans, it turns out, would rather visit a store than buy food online
#410It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…
Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…