Earlier quoted context omitted.
Worth noting that in some jurisdictions (e.g. Australia), consumer protection law extends beyond manufacturer warranties by establishing consumer guarantees, e.g. a guarantee that products will be of acceptable quality, and that they will be reasonably fit for any disclosed or represented purpose.[0] This often extends beyond the period of the express manufacturer warranty. On a semi-related note, Apple has recently…
Doesn't Apple often snob this laws? Have they changed their behaviour? If I remember correctly, in EU, up to just one or two years ago they were refusing to service products under warranty older than one year if you didn't have Apple Care even though the law mandates a 2 year warranty period.
From the 'Sale and Supply of Goods Act 1994'
~~~ For the purposes of this Act, goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances.
For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods—
(a)fitness for all the purposes for which goods of the kind in question are commonly supplied,
(b)appearance and finish,
(c)freedom from minor defects,
(d)safety, and
(e)durability.
~~~
I don't think a reasonable person would regard a £2000 laptop being unusable after 2 years of regular careful use as being 'Fit for purpose'.