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A profound apology

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Re: A profound apology

#401
post #297

Earlier quoted context omitted.

So you're saying making sound decisions regarding driving for Uber requires good economic skills, long-term planning capabilities aswell as insider information regarding Uber's policy ? This sounds like an unrealistic expectation. One would argue Uber was either disloyal or disillusioned if they rely on such people to advance their business.

I'm saying, making sound investments[0], requires good economic skills, long-term planning capabilities, and an understanding of the risks. Here Uber changing policy or pricing is a risk! In this case, to make a sound investment, you need to calibrate the rewards against that risk. Only looking at the potential upside, not realizing that the risk exists, is foolish. Faulting Uber, for being flexible to market forces,…

> Not faulting the driver for making an uneducated investment, that is unreasonable.

The interesting part happens when you understand that it is impossible to make an educated decision to become a Uber driver without having a relation of trust between Uber and drivers (because otherwise you would need insider information about Uber's business innovations, to get fixed pricing agreement for a given duration, which Uber will never do, etc).

Then, you don't fault Uber for being "flexible to market forces", you may fault them for engaging in deceptive business, just like you would blame a multi level marketing scheme. And when you specifically look at Uber's strategy to mislead potential drivers, there's tons of telling stuff.

In that light, you can still blame the drivers for making bad decisions (discussing the reality of Homo œconomicus would drive us out of scope). But you must also fault Uber for maliciously luring their drivers in a scheme that is not sustainable for them.

Re: A profound apology

#402

Earlier quoted context omitted.

Steve jobs success is attributed to MANY things, part of his success is attributed to his personality for which he is known to be an asshole. If you read two biographies, you'd know.

> Being an ass hole is sometimes an effective form of leadership. This event may be a datapoint FOR keeping him as a leader. "Being an asshole doesn't make you Steve Jobs." - Steve Jobs Anyway, I'd suggest you consider what kind of leader you'd be willing to follow and then work backwards to define your concept of what good leadership may or may not be. Steve Jobs may have existed in a very special circumstance that…

Never said every aspect was worth modeling. I specifically used the term "effective leader." An effective leader is one who delivers results, not necessarily one that is admired.

An effective leader knows when to sacrifice pawns.

Re: A profound apology

#403
post #230

Earlier quoted context omitted.

> The least a CEO could have said is to thank the driver for his feedback and promise to look into it. saying "thank you, I'll look into it" is politics. I think many appreciate honesty more. In this case that honesty costs.

It's not politics if he actually looks into it. There is no shame going back to find out more when you don't have all the facts at the moment.

What is there to "actually look into"? The driver added exactly 0 new information to Travis' view on the business. His entire job is basically a constant process of "looking into" this question. Acting as if the driver's complaint was some revelation that exposes some previously-unconsidered drawback of Uber's strategy would have been pure political ass-kissing of the type that HN usually detests.

Re: A profound apology

#404

Earlier quoted context omitted.

Synonym with deep, it's an expression of sincerity and/or being particularly heartfelt.

It is not their call to make whether the apology is sincere or heartfelt. It is for others to judge.

is it? it seems to me that the judgement of others doesn't make something sincere or heartfelt.

Re: A profound apology

#405
post #401

Earlier quoted context omitted.

I'm saying, making sound investments[0], requires good economic skills, long-term planning capabilities, and an understanding of the risks. Here Uber changing policy or pricing is a risk! In this case, to make a sound investment, you need to calibrate the rewards against that risk. Only looking at the potential upside, not realizing that the risk exists, is foolish. Faulting Uber, for being flexible to market forces,…

> Not faulting the driver for making an uneducated investment, that is unreasonable. The interesting part happens when you understand that it is impossible to make an educated decision to become a Uber driver without having a relation of trust between Uber and drivers (because otherwise you would need insider information about Uber's business innovations, to get fixed pricing agreement for a given duration, which Ube…

Ahh, yes! I whole heartedly agree with you that Uber is(are?) an asshole for luring drivers utilizing disingenuous information.

I'm glad they lost this case: http://www.moneylife.in/article/uber-to-pay-20-million-for-a...

Re: A profound apology

#406
post #230

Earlier quoted context omitted.

It's not politics if he actually looks into it. There is no shame going back to find out more when you don't have all the facts at the moment.

What is there to "actually look into"? The driver added exactly 0 new information to Travis' view on the business. His entire job is basically a constant process of "looking into" this question. Acting as if the driver's complaint was some revelation that exposes some previously-unconsidered drawback of Uber's strategy would have been pure political ass-kissing of the type that HN usually detests.

Direct feedback is a data point. "Thanks for your feedback, I'll think on that" would be better than "I'll look into it". As you say, there's nothing to look into, but considering the impact policies have on staff is useful.
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