401–410 of 1001 posts
Thanks for sharing. I overheard someone on my team say that a production user is having problems with our service. The team checked AWS status, but only took notice of the green checkmarks. Through some dumb luck (and desire to procrastinate a bit), I opened HN and, subsequently, the AWS status page and actually read the US-EAST-1 notification. HN saves the day.
No, it's not https://status.aws.amazon.com/rss/s3-us-standard.rss
what's truly incredible is that S3 has been offline for h̶a̶l̶f̶ ̶a̶n̶ ̶h̶o̶u̶r̶ two hours now and Amazon still has the audacity to put five shiny green checkmarks next to S3 on their service page. they just now put up a box at the top saying "We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region." increased error rates? really? Amazon, everything is on fire. you are not fooling an…
@mikecb on Twitter explained it well. "The red icon is stored in S3 US East."
what's truly incredible is that S3 has been offline for h̶a̶l̶f̶ ̶a̶n̶ ̶h̶o̶u̶r̶ two hours now and Amazon still has the audacity to put five shiny green checkmarks next to S3 on their service page. they just now put up a box at the top saying "We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region." increased error rates? really? Amazon, everything is on fire. you are not fooling an…
@mikecb on Twitter explained it well. "The red icon is stored in S3 US East."
Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason.
Any sysadmin who wasn't born yesterday knows that service metrics are gamed relentlessly by providers. Bluntly there aren't many of us, and we talk. Message to all providers: sysadmins losing confidence in your outage reporting has a larger impact than you think. Because we will be the ones called to the carpet to explain why are down when is lying about being up.
(Yes it sucks and yes we're working on fixing it. We hate slow software too!)
what's truly incredible is that S3 has been offline for h̶a̶l̶f̶ ̶a̶n̶ ̶h̶o̶u̶r̶ two hours now and Amazon still has the audacity to put five shiny green checkmarks next to S3 on their service page. they just now put up a box at the top saying "We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region." increased error rates? really? Amazon, everything is on fire. you are not fooling an…