1. Scrape email addresses from bitcoin related websites, and organise them into a large list.
This has nothing to do with Coinbase.
2. Test for emails which are actual Coinbase accounts, and extract their First and Last names, associated to the emails.
Ok...
3. All sorts of panic happens.
Huh? How?
To prove "panic" he then leaps to a screenshot someone posted to Twitter of a money request email he generated. However,
a) It's not clear whether this was sent via the coinbase money request feature or whether it was spoofed (or why it would even need to be spoofed).
b) It doesn't even show usage of a firstname or lastname to "assist" in the spoofing.. which was the whole point of the bug report.
So it remains to be demonstrated how the exposure of firstname/lastname could be exploited to significantly assist phishing, especially when weighed against the other design tradeoffs -- like accidentally irreversibly sending money to the wrong person.
The lack of responsiveness to the whitehat email is the bigger problem here, but now that they've joined HackerOne perhaps that will improve.