Earlier quoted context omitted.
You can pre-warm without a support subscription if you want to take the time (and know how) to do it yourself.
fair enough.. I didn't realize there was a good solution to pre-warm yourself but I suppose it makes sense that it should be possible. My intention with the comment was to point out that we're not comparing apples with apples when it comes to flexibility of the core infrastructure.. and load balancing is about as core as it gets. Both platforms have features that the other doesn't have for example GCE has Persistent…
I believe you missed the point of my original question. IME, Enterprises don't make decisions based on feature comparison. They make decision based on the benefits they receive and how a service addresses their problems. When Enterprises consider Cloud providers, they don't start by saying we are not going to consider a specific cloud provider because it is missing some XYZ feature. The evaluation and purchasing decision starts with who are the cloud providers and then some high level decisions based on impressions of decision-makers involved of these providers. Google hasn't had a positive reputation in the enterprise.
The intent of my original question is to understand what is Google approach to sales process for the Enterprise? How successful Google have been in approaching Enterprises to use its cloud offerings? And how Google has been overcoming objections from the Enterprise. Or is there approach similar to their other services: Self-help, all information online, review yourself and decide whether you want to use Google service or not?