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T-Mobile Rocks

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Re: T-Mobile Rocks

#41

Post by jamiepenney »

stevenleeg wrote: post #29
skrause wrote: post #18

> Because if all of us move to T-Mobile, the other carriers will have no choice to join them in being customer friendly. No, if all people move to T-Mobile, they will just start behaving like the other carriers. The only reasons they're customer friendly is because they have a low market share and try to win customers, not because it's their company culture. Just look at their German parent company, Deutsche Telekom…

But at least there are no 2 year contracts to keep us locked into T-Mobile if they ever turn into dirtbags!

Until they get big enough to put them in. I've run through this cycle before with ISPs here in New Zealand - they're great while they're small, then once they hit a double digit percentage of the market, they shit all over you - raise fees, cut service centres (or outsource them), and add fixed term contracts and other bollocks.

Re: T-Mobile Rocks

#42

Post by kunai »

X-Istence wrote: post #38
alive-or-not wrote: post #27

Earlier quoted context omitted.

Same as Apple - when they were almost dead they had to use and contribute to open source projects and treat the customer fair. Nowadays they are making it clear all iThings out there belong to Apple and working hard to wall Mac OSX as well.

Apple still contributes to open source A LOT.

Barely. OpenDarwin is dead. WebKit was stolen from KHTML. CUPS has barely any development anymore. Apart from LLVM, what have they really contributed to OSS? Okay, it's more than Microsoft, but net contribution is still nothing compared to Google or Sun (when they were still alive).

Re: T-Mobile Rocks

#43

Post by tomca32 »

skrause wrote: post #18

> Because if all of us move to T-Mobile, the other carriers will have no choice to join them in being customer friendly. No, if all people move to T-Mobile, they will just start behaving like the other carriers. The only reasons they're customer friendly is because they have a low market share and try to win customers, not because it's their company culture. Just look at their German parent company, Deutsche Telekom…

Exactly.

In Croatia, T-Mobile is absolutely the worst carrier. Highest fees, worst customer support. They can get away with it because they have the most customers and it's just too much of a hassle to change providers.

At least that's how it was around 3 years ago. I don't live there anymore so maybe something changed (I doubt it).

Re: T-Mobile Rocks

#44

Post by SwaroopH »

I love T-mobile whenever I am in the US. Coupled with Google Voice and Nexus 4 (LTE works!), I pay way less than an AT&T contract + phone. The only time I was unhappy with their coverage was in my apartment in Mountain View this fall. Apart from that, I've never had to call their customer service. Every time I come back to US, I simply recharge my account online and get going in minutes.

I am curious to try out the Walmart plan (refer comments) next time and cut my costs by half.

Re: T-Mobile Rocks

#45

Post by MacsHeadroom »

e28eta wrote: post #4

I just switched to T-Mobile with my iPhone 5S, largely on principle. My monthly bill won't go down much and my service has gotten worse, but I'm so happy to leave AT&T and support what T-Mobile is doing. The new international roaming policy is icing on the cake.

Your bill won't go down much?

5GB of 4g internet with 3g speeds after that, unlimited texting, and 100 minutes of non-wifi talk (unlimited on wifi) per month is only $30 flat on T-Mobile if you buy the start-up kit at Walmart.

If you need more minutes than that you can either call over wifi, pay $0.10/minute or talk all you want for free over Wifi/3g/4g using a VoIP app like GrooveIP.

Re: T-Mobile Rocks

#46

Post by rscale »

phaus wrote: post #21

I'm glad that T-Mobile has become a customer focused company in recent months, but let's not forget that just a short while ago, they were just like all of the other major carriers. T-Mobile had a sudden change of heart not because they give a shit about their customers, its because their network wasn't good enough for people to put up with typical carrier bullshit. As a normal carrier, they were losing money and cus…

Why T-Mobile made the change is unimportant to me. I care that they made the change, and that they committed to it via zero lock-in contracts. If I feel that I'm not getting sufficient value at some point in the future, I can simply walk away from T-Mobile without spending $325/line in termination fees.

And as for the network, I'm fortunate that it's not a trade-off for me. T-Mobile's coverage has proven superior to AT&T's for my precise work/home/travel combination.

Re: T-Mobile Rocks

#47

Post by eropple »

gergles wrote: post #33
eropple wrote: post #8

Earlier quoted context omitted.

I was using that plan, but I was finding that I didn't really have enough voice minutes (100 was less than I'd need). T-Mobile does throttle after 2GB on that plan, though that wasn't a big deal for me. The big problem for me was that T-Mobile's coverage area sucks; there were whole areas of Boston and Cambridge where I got absolutely no signal. I recently moved to the $45 unlimited-everything plan on Straight Talk,…

T-Mobile throttles after 5GB on that plan, not 2. Straight Talk straight up terminates your data connection after 2 GB. They claim that they throttle, but they effectively terminate it - the throttled connection is so slow and has so many packets dropped that I couldn't use a single app on my 'throttled' phone without it timing out and giving up.

I've read that elsewhere, but that doesn't match my experience in the New England area on TMO. I had my connection completely croak after my phone read 2GB of data usage. Maybe the behavior is different in different geographic areas?

(The last time I went over 2GB was a year ago on TMO when my home internet wasn't yet installed, so for me it's basically academic.)

Re: T-Mobile Rocks

#49

Post by eropple »

naner wrote: post #39
eropple wrote: post #8

Earlier quoted context omitted.

I was using that plan, but I was finding that I didn't really have enough voice minutes (100 was less than I'd need). T-Mobile does throttle after 2GB on that plan, though that wasn't a big deal for me. The big problem for me was that T-Mobile's coverage area sucks; there were whole areas of Boston and Cambridge where I got absolutely no signal. I recently moved to the $45 unlimited-everything plan on Straight Talk,…

I was interested in StraightTalk but this article scared me a bit: http://www.pcmag.com/article2/0,2817,2414418,00.asp

Yeah, I've seen that. I don't really care, though - my real number is on Google Voice, so if I get tossed I'll just put my TMO SIM back in my phone. In the meantime, I get way better coverage.

Re: T-Mobile Rocks

#50

Post by noloqy »

stevenleeg wrote: post #29
skrause wrote: post #18

> Because if all of us move to T-Mobile, the other carriers will have no choice to join them in being customer friendly. No, if all people move to T-Mobile, they will just start behaving like the other carriers. The only reasons they're customer friendly is because they have a low market share and try to win customers, not because it's their company culture. Just look at their German parent company, Deutsche Telekom…

But at least there are no 2 year contracts to keep us locked into T-Mobile if they ever turn into dirtbags!

Though T-Mobile seems to have adopted an interesting strategy in the US - as a European customer I find their proposition not to be notably better than that of other carriers. Here, it takes European commissioners to lower international roaming charges. T-Mobile doesn't rock across the globe.
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