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PayPal Freezes Mailpile Campaign Funds

mailpile.is

41–50 of 366 posts

Re: PayPal Freezes Mailpile Campaign Funds

#41

Mailpile is about encrypted email that NSA may not be able to access. Mailpile also referred to Edward Snowden in their indiegogo campaign. Mailpile also accepts bitcoin payments. Do you need anymore reasons to why this happened ???

Shouldn't you be in class?

Re: PayPal Freezes Mailpile Campaign Funds

#42
post #40

It's not the first time I have heard about them freezing funds - the last time was a few years back. From what I remember they were worried that the customers would ask for their money back if the product wasn't completed (explaining why they want to see a budget). This has nothing to do with fraud. They are allowed to do whatever they want with your money because they are not a bank. It's completely ridiculous becau…

> It's completely ridiculous because participants in crowd funding are aware of the risks - they may never see their money's worth (even though that isn't the case here).

I wish I could agree, but the angry rants on a few Kickstarter projects show that many people see it as a "shop for things that haven't been built yet", rather than "give us some money, and we'll try to build these products, and if we do manage to build them you'll get one, but we could fail".

Re: PayPal Freezes Mailpile Campaign Funds

#44

They just don't want to, and we cannot help but wonder why. The risk of complaints, refunds, and chargebacks for non-delivery would be my guess. "Please provide an itemized budget and your development goal dates for your project" This puts us in an incredibly uncomfortable position... ...of having a roadmap for your product's development. It's really not unreasonable, and if you don't have even a vague idea right now…

Note that they had previously stated that they wanted to release the funds as slowly as possible. Asking us to provide a detailed budget is basically asking us to justify that and give them a timetable so they can withhold the maximum amount of cash for the maximum amount of time.

Re: PayPal Freezes Mailpile Campaign Funds

#45
post #29
post #18

I assume this is to protect against chargebacks. If Mailpile were to empty their PayPal account and then buyers start requesting refunds for non-delivery of the described product, PayPal would be left holding the bag.

Well not exactly. Recently I sold a bunch of hardware on eBay. Took photos of it being packaged, photos of it at the post office, added express shipping and a tracking number. The tracking number says delivered, so I withdrew the funds back to my bank account. Next thing I know, PayPal debited my account for the full amount because the buyer filed a non-delivered complaint. End story is, PayPal doesn't leave themselv…

In Mailpile's case, there must be a higher risk that their linked account doesn't have $100,000 for PayPal to back out.

The same could be said for your situation, but I'm assuming the liability is lower due to the amount.

Edit: That's not quite right since $100,000 represents a collective amount, not individual buyers demanding a refund.

Re: PayPal Freezes Mailpile Campaign Funds

#46
post #13

> "... unless Mailpile provides PayPal with a detailed budgetary breakdown of how we plan to use the donations from our crowd funding campaign they will not release the block on my account for 1 year until we have shipped a 1.0 version of our product." I'm a little confused by this. What crowd-sourced funds is PayPal withholding, as I thought that went via IndieGoGo? ( answer: IndieGoGo uses PayPal ) What on earth do…

The post doesn't have a lot of info, but the only rational explanation I can think of is that Paypal believes Mailpile is a scam intended to solicit donations through false pretenses. Have a large number of donors issued charge-backs (or whatever the paypal equivalent is)? Has Mailchip missed some sort of deadline that might have caused donors to complain to paypal? Regardless of any of those things this action seems…

[deleted]

Re: PayPal Freezes Mailpile Campaign Funds

#47
post #45
post #29

Earlier quoted context omitted.

Well not exactly. Recently I sold a bunch of hardware on eBay. Took photos of it being packaged, photos of it at the post office, added express shipping and a tracking number. The tracking number says delivered, so I withdrew the funds back to my bank account. Next thing I know, PayPal debited my account for the full amount because the buyer filed a non-delivered complaint. End story is, PayPal doesn't leave themselv…

In Mailpile's case, there must be a higher risk that their linked account doesn't have $100,000 for PayPal to back out. The same could be said for your situation, but I'm assuming the liability is lower due to the amount. Edit: That's not quite right since $100,000 represents a collective amount, not individual buyers demanding a refund.

I certainly didn't have $250 in that account, which of course added a $50 overdraft fee. One would assume that they didn't spend all their money at once, so paypal would be able to suck back at least some of it.

Re: PayPal Freezes Mailpile Campaign Funds

#48
post #27

Earlier quoted context omitted.

> What on earth does PayPal care about the financial planning of the recipient of the funds? This doesn't seem like it has anything to do with fraud detection. Because PayPal provides users with the option to ask for refund which can be very expensive for them. If they deem the risk is too high they won't do business with you.

It seems a bit late in the day to decide not to do business with you if they've already taken money on your behalf.

No further business. The money they have frozen they are holding in escrow to help the increased risk of refunds.

Re: PayPal Freezes Mailpile Campaign Funds

#50
post #13

> "... unless Mailpile provides PayPal with a detailed budgetary breakdown of how we plan to use the donations from our crowd funding campaign they will not release the block on my account for 1 year until we have shipped a 1.0 version of our product." I'm a little confused by this. What crowd-sourced funds is PayPal withholding, as I thought that went via IndieGoGo? ( answer: IndieGoGo uses PayPal ) What on earth do…

IndieGoGo offers PayPal as an option. Many people prefer it, for various reasons. The funds donated via. credit card directly on IndieGoGo are still available to us.

Maybe you can show Paypal this, demonstrating you are carrying a large share of the risk as well.

It's all risk containment for them. I'm a bit surprised that you would write such a confused blog post about the freeze, isn't it common knowledge that this happens with all Paypal accounts that do not deal in (existing) physical things?

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