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It's not the $7, but the principle

antti.vilpponen.net

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Re: It's not the $7, but the principle

#41

Post by ruswick »

There's no evidence to suggest that this was malicious in any way, nor anything to suggest that FC intended to "trick" him. Plenty of service implement these types of defaults, and bugs occasionally happen.

He's taking a presumptuous "principled" stand against something that is not necessarily an ethical issue. Sometimes shit just breaks. He has no idea whether there was any malicious intent, nor has he even finished dealing with FC customer service. (I bet they'll give him a refund.)

He is writing a screed based on an unproven assumption about an incident that will probably be amended by FC. This seems like linkbait.

Re: It's not the $7, but the principle

#43

Post by weaksauce »

pwg wrote: post #38

From the article: " I entered my credit card number with spacing like 1234 1234 1234 1234 and all the other information as necessary. After I clicked “Submit your order”, the form returned an error and asked me to fix the credit card number so that there are no spaces ..." Why do so many web developers insist on forcing me to enter a 16 digit number _without_ spaces when a computer is excellent (and fast) at removal…

A lot of programmers are terrible at their craft.

Re: It's not the $7, but the principle

#44

Post by dublinben »

shawnz wrote: post #35
alextingle wrote: post #15

Earlier quoted context omitted.

Your bank has nothing to do with it. You need to contact your credit card company. (Chargebacks are a credit card thing, the CC company is an intermediary, so you can complain to them about poor service. If you use your bank card to buy things online, then you've paid - and it's between you and the vendor. That's why you should always use a credit card to make online purchases.)

I don't know about the parent, but where I live, credit cards are most commonly issued by banks.

Afaik, credit cards are always issued by a bank.

Re: It's not the $7, but the principle

#46

Post by ineedtosleep »

ahoge wrote: post #40

Well, "tricked"... sounds more like a silly bug to me. Stuff like this is easy to miss during testing, because you test these things in isolation.

It's very unlikely that this is a bug.

There is no reason that that a failed form validation would save the states of all the input fields EXCEPT the bundle selector.

Re: It's not the $7, but the principle

#48

Post by mwfunk »

ruswick wrote: post #42
masnick wrote: post #34

Why is this on the front page? It sounds like a bug with a web form and a problem with non-responsive customer service, neither of which are uncommon.

Because people would rather believe a provocative falsehood than accept a benign truth.

This one's going in the quote bank. So, so true.

Re: It's not the $7, but the principle

#49

Post by [deleted] »

pwg wrote: post #38

From the article: " I entered my credit card number with spacing like 1234 1234 1234 1234 and all the other information as necessary. After I clicked “Submit your order”, the form returned an error and asked me to fix the credit card number so that there are no spaces ..." Why do so many web developers insist on forcing me to enter a 16 digit number _without_ spaces when a computer is excellent (and fast) at removal…

[deleted]

Re: It's not the $7, but the principle

#50

Post by tel »

weaksauce wrote: post #43
pwg wrote: post #38

From the article: " I entered my credit card number with spacing like 1234 1234 1234 1234 and all the other information as necessary. After I clicked “Submit your order”, the form returned an error and asked me to fix the credit card number so that there are no spaces ..." Why do so many web developers insist on forcing me to enter a 16 digit number _without_ spaces when a computer is excellent (and fast) at removal…

A lot of programmers are terrible at their craft.

And "programmer" means many things, even once hired and working.
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