"On August 22nd, 2013..." "We were under the impression that Apple would protect us from being in a situation like this. " Frankly it sounds like you were under the impression that Apple is able to universally and fairly adjudicate all claims in less than 24 hours. That's silly. What if the fraudster complained about you and Apple acted too quickly and tossed your app? I mean sure your app was there first but in lots…
> Frankly it sounds like you were under the impression that Apple is able to universally and fairly adjudicate all claims in less than 24 hours. That's silly. I didn't get the same impression from reading the article. To me it sounded less related to the time it took Apple to reply, and more related to the content of that reply, specifically where they basically washed their hands of it and said (paraphrasing) "you d…
> Unfortunately since the developer is acting maliciously and mostly likely without any intention of ever responding to us, we have no way of settling this matter through that channel.
Basically, it sounds like they just decided -- without even trying -- that it wouldn't work and that they want Apple to do all the hard work for them.
I mean, I kind of understand if you're giving Apple a 30% cut of all your revenue that you'd expect something in return, but this sounds like a bit of an overreaction from the developer to me.