Groupon sales rep threatens restaurant with negative Yelp reviews • Hacker News Board

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#41

Post by reustle » Sat, Aug 17, 2013, 5:07 PM UTC

nwh wrote: post #14

kitcar wrote: post #12

I honestly don't know why this is even on the front page... It shouldn't surprise anyone that companies with thousands of low-paid roles are bound to sometimes end up with people which act unethically - we should be judging these companies based on how they deal with these employees, rather than the mere fact that these employees exist.

Sometimes? The person in question has pages and pages of reviews, all either gleaming positive or shocking poor. It's sort of telling how that company, or at least that individual, works. It's on the front page because the voters decided it should be.

It would be interesting to see a correlation between positive reviews and groupon relationships.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#42

Post by rohamg » Sat, Aug 17, 2013, 5:08 PM UTC

ronilan wrote: post #11

Irishsteve wrote: post #5

Earlier quoted context omitted.

So I guess Negative reviews = No sale Positive review = Sale Indifferent review = ???

Indifferent review = actually went there. You should patent this: "a system and method to filter Yelp reviews based on Groupons offered in locale" :)

0xfe your account is dead. but your comment is accurate: > Interesting. He just got one of his cronies to write a review: http://www.yelp.com/user_details?userid=BfVinuuuFVCAr77TnI9k...

I wonder how long it's going to take before he realizes he is fucked?

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#43

Post by stugs » Sat, Aug 17, 2013, 5:09 PM UTC

usaphp wrote: post #4

http://www.yelp.com/user_details?userid=hnH6RaPkJ2Tfw9ZkKMfL... see how many bad reviews he already wrote for Sause! I think his profile should be flagged, you can't trust a person who does this kind of things. Edit: He just changed his name to West C. what a guy :) Another Edit: Just look at his reviews date - they all are written on July 29-30 - why would anybody write so many reviews unless you receive a commissio…

Great catch. Flagged

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#44

Post by beedogs » Sat, Aug 17, 2013, 5:10 PM UTC

barking wrote: post #28

seivan wrote: post #19

On his LinkedIn account: "Specialties Technology, Local commerce, Social media, SEO, Online marketing, Consumer and retail marketing, Sales, Salesforce, CRM" How come every other scumbag tend to be everything above? Does it naturally attract these sorts of people? http://www.linkedin.com/pub/andy-johnston/41/81/119

I'm not American but I thought Berkeley was prestigious and yet this graduate's job is to cold call restaurants touting coupons. No wonder Andy's mad!

He's definitely only paying off the interest on all those student loans.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#45

Post by fiatmoney » Sat, Aug 17, 2013, 5:12 PM UTC

PeterisP wrote: post #10

Doesn't USA have any DoNotCall rules with some teeth, if, as the owner is saying, he "... asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon"? In my place, this would mean that their customer acquisition costs would skyrocket from fines for such incidents.

Haven't checked, but it may not apply to businesses - I'd be surprised if a company could opt all of its phone numbers out of all potential vendor calls.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#46

Post by ececconi » Sat, Aug 17, 2013, 5:14 PM UTC

reustle wrote: post #38

ececconi wrote: post #30

I wonder what this guys week will be like starting monday morning? Is this HN story going to do anything negative to his career?

It's not only on HN, obviously. The FB commenters don't seem to happy.

good point. his cell number seeems like a personal number as well. i wonder if he's getting messages on it already.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#47

Post by jseip » Sat, Aug 17, 2013, 5:17 PM UTC

If Groupon sales management gets wind of this Andy will be terminated immediately. I dealt with issues similar to this at LivingSocial (one rep offered a positive Yelp review in exchange for a deal) and both legal and sales know this is a very big no-no. Andy will have to re-learn business ethics at another company.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#48

Post by darkchasma » Sat, Aug 17, 2013, 5:19 PM UTC

> "I have a huge network of friends (ages 25-40) that all are extremely active on Yelp"

Apparently, 10 people is a HUGE network.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#49

Post by [deleted] » Sat, Aug 17, 2013, 5:20 PM UTC

rohamg wrote: post #42

ronilan wrote: post #11

Earlier quoted context omitted.

Indifferent review = actually went there. You should patent this: "a system and method to filter Yelp reviews based on Groupons offered in locale" :)

0xfe your account is dead. but your comment is accurate: > Interesting. He just got one of his cronies to write a review: http://www.yelp.com/user_details?userid=BfVinuuuFVCAr77TnI9k... I wonder how long it's going to take before he realizes he is fucked?

[deleted]

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#50

Post by mattmanser » Sat, Aug 17, 2013, 5:22 PM UTC

infinitone wrote: post #36

awjr wrote: post #18

The more interesting thing is, has any restaurant had a good experience with Groupon?

More like- has any business had any? I would love to see how many times a business that tried groupon after the first time.

We've had quite a few people defend them on previous threads about groupon with really positive experiences.

They have tended to be places like paintballing or sky diving, things where the cost doesn't go up that much more with the more people who come. And who can upsell (paintballs, photographs). There's a technical business term for those businesses that I can't remember.

But apparently they do do well out of groupon.