Regardless of who is in the right, their letter was more professional and polite than this OP response. The author is mistaken to think this is a pushy or aggressive letter, compared to an actual pushy or aggressive legal letter. PS: In the U.S. (if not the rest of the English speaking world?), if you want to use an honorific for a woman but don't know which she uses, always use "Ms.", never ever "Miss." "Miss" impli…
You're right, with one clarification: Miss. isn't an abbreviation, it's the full word. Ms. is short for Miss but is used for professional communication nonetheless. [Source: I transcribed documents intended for lawyers]
Huh, I guess I never stopped to think what "Ms." is short for, and it very well could be "Miss". However, for those non-native English speakers on HN, it's pronounced differently: "Miss" is pronounced with an unvoiced "s" at the end, "Ms." is pronounced "Mizz".