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Smart TVs are dumb

incredimike.com

41–50 of 94 posts

Re: Smart TVs are dumb

#41
post #7

It's time for Apple to step in and show everyone how it's done. Of course, once this happens, a lot of people will develop selective amnesia, as it happened with phones.

Yup. The opportunity that will be there when I can hack out an app to run on millions of TVs is going to be as much a paradigm shift as the phone. (and yes, i know about the console attempts, but they are shit execution and only applicable to games really.)

The TV ecosystem is basically the Apple playbook to a T: let the competitors try to design a more computer-esque smart version of a dumb device. Laugh heartily at their shitty UX that is limited by their lack of vision and unwillingness to take real risks, and let them do the market research for you. Make one that doesn't suck and is ridiculed by the media since those products "already exist." Get 80% market share in a few years while competitors scramble to keep up and suddenly all new TVs lift Apple design features. Settle in on the high end consumers who are willing to pay for attention to detail with margins that would make your competitors blush.

"Smart TVs" right now are Android before the iPhone. Slightly more polished yet fundamentally flawed versions of an old paradigm. People seem to forget that the early versions of Android were basically "open source Blackberry OS."

When AAPL plummets because people think they do not have an economic moat, I look at the lack of true innovation in the TV market as evidence that no, in fact, nobody has been able to replicate the core of Apple's design genius yet. The iTV is going have to invent new interaction methods that are much more natural and intuitive for people sitting on a couch channel surfing than buttons on a laggy infrared remote control. As per the iPhone/iPad, these design interactions are going to require a fundamental re-thinking and re-building of the entire user interface of a television. You can bet that these things will be copied aggressively (and poorly, at least initially) and lawsuits abound.

Re: Smart TVs are dumb

#42
I get the impression that "Smart TV" has largely, to this point been treated as an incidental add-on, not a selling point. If buyers care primarily about price, which it seems they do [1] the half-assed features make a certain kind of sense. Add bare-minimum functionality while keeping prices down above all else.

If/when "smart" becomes an essential feature, I'd expect the experience to improve.

While an unresponsive UI and slow boot surely grates on many of us, I'd wager the average consumer doesn't notice/care. The millions of crappy Motorola cable boxes set the expectation and they're are at least as bad in all respects.

Personally, my TVs all get their smarts from a Roku 2/3.

1: http://gigaom.com/2013/03/06/survey-says-people-start-caring...

Re: Smart TVs are dumb

#43

Earlier quoted context omitted.

My samsung "smart" tv doesn't load the smart part until you tell it to, so just turning it on and using it like a tv is much faster than the lg one shown in that video.

I wonder how many minutes of my life I've wasted looking at the little "Starting" blurb only to be thwarted by "Updating".

This also kills me on gaming consoles. I have 80Kb/s internet... your device does not need several hundred MB updates.

Re: Smart TVs are dumb

#44
I recently bought an LM558600 and my experience has been contrary to almost everyone elses here.

I've found that the remote is very sensitive and usable, and a large improvement over standard n/s/e/w remotes due to the nature of modern interfaces requiring more complex input. It makes entering alphanumeric input far easier too. It takes a little getting used to, but I didn't have the problems others mentioned, nor those in the article. I will admit that not putting an input change button on the wii-style remote was a big mistake - I often have to go into the input list program to change it.

By far the biggest plus of this TV over others is the integration of Plex, which can't be overstated. Plex has such a good experience out of the box that my initial idea of setting up an HTPC just wasn't necessary. It's on par with XBMC, and indeed can actually use several XBMC themes such as Aeon (I don't bother.) In comparing similar TV's from other brands, Sony's solution is called Homestream[1] which is just a transcoder. Other brands try to integrate interfaces similar to Plex, but unsurprisingly usually screw up the UI and are left with an unusable experience. LG has something similar out of the box, so thank god for Plex! The media server is excellent to use as well - as good if not better than XBMC for a server.

To address the problems others have mentioned, I do think that most of the 'premium' stuff that comes bundled is mostly useless and I don't use it, however ABC iView integration is amazing, as is Plex's channels which allow you to install video RSS-style feeds. There's more to explore as well, I haven't found the need to touch much else past Plex.

My TV has a startup time of about 15 seconds, which I don't find too bad at all, I have no idea why others experience worse times - it might be that there's only actually 1-2 LG owners in this thread.

One last thing to note is that since I bought it (~2 months), it has received 3 over the air updates which were installed only on prompt. It seems that LG is committed to improving them, which I greatly appreciate.

[1] http://www.sony.co.uk/hub/1237485339460

Re: Smart TVs are dumb

#45

One reason to resent the pervasiveness of new technology -- not that it's inherently bad or that we're becoming luddites, but we don't want to deal with each company's separate and probably-shitty implementation of something we can do well on our computers. My refrigerator does not need to tweet. My refrigerator is supposed to keep things cold. That's all I expect from it. I don't want a half-baked inventory manageme…

Most of the GT5 updates are actually for DLC, which is added to the game whether you buy it or not. Some additions have been free, so there are new cars and tracks that you can play; this is not immediately obvious when you play the game for the first time after one year.

Re: Smart TVs are dumb

#46
post #3

With the whole 'built-in Plex' thing that LG TVs had, I was actually pretty interested in getting one. After seeing them in action, I've realized that these people obviously don't test their software in any real circumstances. Companies building 'smart' devices need to ensure that the core interactions people are going to have with their devices are as good as or better than the alternatives. What LG could easily hav…

Maybe I'm weird, but 'smart' to me implies "uses zero energy when not in use".

Televisions have almost never used "zero energy" when not in use.

Unless you unplug it each time it's not in use.

Re: Smart TVs are dumb

#47

In the last days of Chumby we were doing a lot of work with "Smart TV" platforms from Insignia[BestBuy]/Tivo, LG, Samsung, Vizio, etc, and this problem is (or was as of a year ago) pervasive among almost all the "Smart TV" platforms we developed for. It seemed ludicrous to me that they thought it was okay for your TV to have a 30 second to 2 minute bootup time. The Samsung TV we had was the only one actually smart en…

"but you can much more easily upgrade the set-top box with new features every one or two years whereas there's very little reason to get a new TV less than once every 5-10 years."

This is the same problem I have with car audio (source,at least), built-in navigation systems, etc. The rate of improvement in cars and screens compared to the cost of upgrading is quite small compared to the value proposition provided by newer navigation/audio/etc. offerings every couple years. I want to buy a just a screen with a single digital video input -- no speakers even. And, I want my car to have a standard hole in the dash for an audio source box coupled with some power/speaker/GPS antenna/etc. inputs. Of course, my desires directly oppose the pipe dreams of industry executives who want to turn their products into Trojan horses of continuing revenue streams for years to come. I recall laughing as the Honda salesman tried halfheartedly to sell us a DVD/Nav system for our minivan. Would I rather pay $2K for a car DVD system or buy two, $500 iPads? Hmmm....

Edit: Another thing that bothers me about these artificial couplings is that the hardware-centric manufacturers rarely provide updates for more than a few months after a product's launch. How long until the browser in a "smart" TV can no longer render most sites? If Roku doesn't support its $50 box after a year or two, I can just buy another brand or a newer model. However, I'm pretty mad if I have to upgrade my $1500 TV.

Re: Smart TVs are dumb

#48

LG has a remote control iOS app for its smart TVs that pairs via wifi. This gives slightly easier menu access and control over the cursor. The biggest WTF is for text entry. Instead of being able to use the iPad virtual keyboard, the keyboard in on the TV. You have to move the cursor over the desired letter and tap. Horrible.

Haha, sometimes I feel that products like this were never even used by the people that made them. How else could you justify such shockingly bad design choices.

Re: Smart TVs are dumb

#49

One reason to resent the pervasiveness of new technology -- not that it's inherently bad or that we're becoming luddites, but we don't want to deal with each company's separate and probably-shitty implementation of something we can do well on our computers. My refrigerator does not need to tweet. My refrigerator is supposed to keep things cold. That's all I expect from it. I don't want a half-baked inventory manageme…

What is really so annoying about this, is that sony are COMPLETELY AWARE that this annoys the piss out of the consumer, that they added it as a PAID FUNCTION to the 'playstation plus' that you can have the option to auto-install updates for you.

see here: http://us.playstation.com/psn/playstation-plus/

The gall of the company to sell auto software updates as a feature amazes me.

Re: Smart TVs are dumb

#50
post #15
post #7

It's time for Apple to step in and show everyone how it's done. Of course, once this happens, a lot of people will develop selective amnesia, as it happened with phones.

There are tons of TVs that are doing it right. Apple doesn't need to "show everyone how it's done". This particular example is of one manufacturer messing up one product line.

I haven't seen a single set-top box or TV with an interface that even merited being called "shitty." The space is totally barren of anyone with any UX sense.
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