Dell support service can’t tell between a 720p and a 1080p display • Hacker News Board

Re: Dell support service can’t tell between a 720p and a 1080p display

#41

Post by [deleted] » Sun, Apr 07, 2013, 6:24 AM UTC

Samuel_Michon wrote: post #17

ColinWright wrote: post #6

Earlier quoted context omitted.

Not to be "that guy", but you mean "loaner" as in "something on loan", rather than "loner", which is "someone that prefers to be alone." Having just come back from a conference where I was humbled by the other delegates' ability to speak English, I was hesitating to offer corrections. However, I was told in no uncertain terms that they wanted to improve, so provided it didn't interrupt flow, I offered corrections. I…

Definately! More folks should loose there inhabitions and speak up. If noone points out grammer and spelling errors, than how will people ever learn? I think your a saint, its really grate that you took the time to right this down. Thanks alot. Also: http://theoatmeal.com/comics/misspelling

[deleted]

Re: Dell support service can’t tell between a 720p and a 1080p display

#42

Post by fox91 » Sun, Apr 07, 2013, 1:17 PM UTC

Samuel_Michon wrote: post #21

neumino wrote: post #14

If you get a new laptop, get a X1 carbon. It's linux-friendly, light and has a really good keyboard.

It's also larger and has a lower res display than the notebook OP chose. But maybe, after his experiences with DELL support, he would be willing to settle for that.

It's more expensive and with lower res, unfortunately

Re: Dell support service can’t tell between a 720p and a 1080p display

#43

Post by fox91 » Sun, Apr 07, 2013, 1:19 PM UTC

Macha wrote: post #35

Samuel_Michon wrote: post #10

Earlier quoted context omitted.

Great advice. Since OP wants a 13" notebook with a high res display, he might want to look into getting a 13" retina MacBook Pro. In Italy, that model costs Euro 1530, which is in the same range as the DELL he bought. OP: if you can swing it, get yourself a Mac and see if you enjoy using it. If you don't, you can return it if when DELL fixes your notebook. Also, there are 12 Apple Stores in Italy. If you happen to li…

The entry 13" Retina MBP costs €1530. (€1550 here for some reason). The comparable one (256GB SSD, better CPU) costs €1730. [1] In comparison, the Dell one is €1400. €300 is a significant price difference IMO. Of course, they're not entirely the same. The Dell one still has a better CPU, the Apple one has a higher res display. The Apple one obviously comes with OS X, which could mean an extra €100 for a Windows licen…

Yes, the comparable macbook is much more expensive :( (and not so tiny though)

Re: Dell support service can’t tell between a 720p and a 1080p display

#44

Post by eru » Mon, Apr 08, 2013, 2:24 AM UTC

ColinWright wrote: post #18

eru wrote: post #15

Earlier quoted context omitted.

Unfortunately, corrections don't help people improve. Consuming language (reading, listening) does. Producing and getting corrected doesn't. I can dig out some sources for that, if you are interested.

That's interesting - the people I was talking with made a point of using the corrected version multiple times over a short space of time, and seemed to assimilate the change. Anedotes aren't data though - if you have evidence to contradict that observation I'd be interested to see it - yes. Thanks. Added in edit: you were downvoted - I don't know why, so I've upvoted you.

Thanks for your interest. I mostly learned about this from a friend of mine, and haven't read the articles myself. His first language is English and he's using those insights to learn Mandarin, and even moved from England to Taiwan for that endeavour. I searched for a few keywoards I rememembered from our discussions and found that the Wikipedia page about the Comprehension approach (https://en.wikipedia.org/wiki/Comprehension_approach) looks like a good starting point. Also https://en.wikipedia.org/wiki/Input_hypothesis and https://en.wikipedia.org/wiki/Silent_period

If you decide to read through the research papers linked from the Wikipedia articles (or even if you just read the Wikipedia articles), please feel free to drop me a line for some discussion. My email-address is in my profile.

Re: Dell support service can’t tell between a 720p and a 1080p display

#45

Post by fox91 » Tue, Apr 09, 2013, 12:05 PM UTC

UPDATE 2013-04-08: I got a phone call from a recorded voice that said that my laptop have been shipped and I would get it in 24h.

UPDATE 2013-04-09: I got another phone call from the Dell support center that confirmed the shipment but they said that may laptop have not been fixed. They are shipping it as it was a month ago! They are sending me a new laptop in about 2 weeks and in the meanwhile I can keep my old one. I asked if they were sending me some sort of gift or a refund for all the trouble but they said that, as they’re a support center, they can’t and if I want I can send a letter to their lawyers. Another terrible story from Dell support service.