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HipChat releases native app for Mac

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Re: HipChat releases native app for Mac

#41

Post by pbiggar »

lobster_johnson wrote: post #36

Apologies for hijacking the thread, but I'm wondering: We're using Campfire right now, with the Propane mac client, and we have a dedicated room for notifications (currently exceptions from Errbit, monitoring alerts from Nagios, CI build failures on Jenkins, app deployments from our own custom tools). It works pretty well, but we're a team working on a whole bunch of unrelated but overlapping apps, and having everyth…

We send all these messages into hipchat. I have it set so I don't get notified for messages, only for messages directed to me (using "@pbiggar")

Re: HipChat releases native app for Mac

#43

Post by n9com »

spencerfry wrote: post #32
n9com wrote: post #19

I know people are happy as the infamous GIF bug is fixed, but seriously this is one of the worst 'beta' apps I have tried. This mac app has been in development for ages, then been in closed beta and now finally it's available to everyone to try. Our team just switched to the beta native app, and already found several critical bugs with the app within minutes. Sorry guys, this is really poorly put together and the num…

What kind of bugs have you found?

There's a difference between a new beta and an app that has been in closed beta for months already and only today has been made available to the public. Just because it's 'beta' doesn't mean there should be obvious trivial bugs present.

Just to run off a few issues we found within literally minutes of using the app:

1. Resizing window to a small size then making it large again causes the entire chat view to become very narrow.

2. Messages sent by one user, often get displayed next to another person's username (so it looks like someone else wrote the message).

3. Notification popups appears even when the app is actively being viewed.

4. If you go away from keyboard, the app sets you as idle, but when you return, the idle indicator doesn't get removed

I could go on and on...

Re: HipChat releases native app for Mac

#45

Post by lobster_johnson »

pbiggar wrote: post #41
lobster_johnson wrote: post #36

Apologies for hijacking the thread, but I'm wondering: We're using Campfire right now, with the Propane mac client, and we have a dedicated room for notifications (currently exceptions from Errbit, monitoring alerts from Nagios, CI build failures on Jenkins, app deployments from our own custom tools). It works pretty well, but we're a team working on a whole bunch of unrelated but overlapping apps, and having everyth…

We send all these messages into hipchat. I have it set so I don't get notified for messages, only for messages directed to me (using "@pbiggar")

And so you have set up Nagios and whatever to always include the appropriate recipients in the messages? Where do you centralize the information about who should be @-mentioned? Edit: Seems like a lot of noise if there are a lot of recipients (some of our apps or libs have 8+ people).

Re: HipChat releases native app for Mac

#46

Post by gshaw »

javery wrote: post #37
n9com wrote: post #19

I know people are happy as the infamous GIF bug is fixed, but seriously this is one of the worst 'beta' apps I have tried. This mac app has been in development for ages, then been in closed beta and now finally it's available to everyone to try. Our team just switched to the beta native app, and already found several critical bugs with the app within minutes. Sorry guys, this is really poorly put together and the num…

Been using it for an hour or so and haven't run into any issues - what have you found? Just saying critical bugs is pretty unhelpful to everyone.

Slow, crashed within minutes of using it. It's not very pretty either. I'll stick with Adium/Jabber hooks but was really hoping for something good here.

Re: HipChat releases native app for Mac

#48

Post by subpixel »

pbiggar wrote: post #39
jug6ernaut wrote: post #13

Maybe I am being naive(going to assume I am), and i admittedly have never used HipChat. But could someone explain to me what this offers over say setting up your own XMPP or IRC server and using that?

One major difference is that it maintains persistent state - so when I log back in I see all the history and conversations from when I was logged out.

I've never really had a thorough introduction to IRC. Is it correct to assume that it's 100% ephemeral, that all conversations, questions, answers are gone when you log out?

If that's the case, I'm puzzled as to why it would maintain so much traction when the record of communication can be so valuable (e.g. people searching the log vs asking a question that has been answered many times... )

Re: HipChat releases native app for Mac

#49

Post by coreyw »

powdahound wrote: post #8
davidcelis wrote: post #6

> enjoy crystal clear display with Retina support. I'd enjoy it a lot more if it were true. Still no Retina support for any of their icons or images. Sure, the text finally looks right, but doesn't Cocoa handle that for you?

Hey - Garret from HipChat here. We're still working on retina assets for some of the app icons, and haven't started on retina versions of the emoticons quite yet. Hang tight!

Garret are there any plans to offer a self-hosted HipChat solution similar to how Jira and Confluence have self-hosted pricing?

My company is limited to our chat products due to HIPAA compliance and we would love to use this product for company chat but host it on our own infrastructure.

Re: HipChat releases native app for Mac

#50

Post by pbiggar »

lobster_johnson wrote: post #45
pbiggar wrote: post #41

Earlier quoted context omitted.

We send all these messages into hipchat. I have it set so I don't get notified for messages, only for messages directed to me (using "@pbiggar")

And so you have set up Nagios and whatever to always include the appropriate recipients in the messages? Where do you centralize the information about who should be @-mentioned? Edit: Seems like a lot of noise if there are a lot of recipients (some of our apps or libs have 8+ people).

We dont do that at all, though I'm 90% sure the hipchat API supports that.

What I meant was, when a team member wants to contact me personally, they put @pbiggar in front, and Hipchat will give me a notification for that, but not all the other messages.

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