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A Short Rant About Working Remotely

ericfarkas.com

41–50 of 339 posts

Re: A Short Rant About Working Remotely

#41
Well, I mostly agree, but...

Remote working is ofter perceived as a dream job, which, in fact, isn't so much. Besides performing your regular tasks, you have to deal with all the self-support stuff yourself, including avoiding your work stepping over your personal life, which is even worse if you work at home. It takes some practice to do that properly, to say the least.

I think that's where most people trying to work remotely utterly fail. They think they should be able to work anytime, when others will likely want to talk to them in normal hours. They think they don't need an schedule, when the only thing that would allow them to do their work is at least a self-imposed one. You won't be able to cook your meal and do your work at the same time, trust me. Lastly, if you lack self-discipline, remote working isn't for you.

The other side of the coin is even sadder: it's not that companies are not "open" to remote work, is that they just don't know how to manage it. They usually play their silly manager techniques by the book, which are for on-site teams (and often don't work, anyway). They just can't handle remote work. A clever manager capable of that is more scarce and expensive, also.

Hiring/Recruiters have the worst of both worlds, plus one thing that drives me nuts: regular hiring doesn't work for science and technology. If your task is looking for a "Python developer" and you think that it involves training some snakes, you're out of your element. If you're not capable to understand at least the basics of what you're looking for, you won't find it, and even worse, you won't understand what "training snakes remotely" means.

In the end, combination of all those things hurt remote working for everyone: people who doesn't (and doesn't want to) know how to do it, companies that doesn't know how to handle it (and they try with their archaic means, failing completely), and the guys in the middle that just want to score another commission for a hire of dubious quality.

Sorry, it ended up being longer that the rant itself.

(Disclosure: I've been working remotely for a few years, and I wouldn't change that for anything else. I agree completely about the current status of "remote working", hiring and reasons for meetups. But please, if anyone thinks remote working is a dream job, go get a regular one and stop making things more difficult for the ones that actually want and know how to make it work)

Re: A Short Rant About Working Remotely

#42

I think a big part of this boils down to communication style, and how comfortable people are communicating via the written word. I've worked places where remote working was discouraged, and the reason given was along the usual lines of "well, it just works better to have everyone in the same room". But these were also places where I noticed an aversion to and an avoidance of writing in general.

Totally agree. Where I work, the loudest person wins and gets promoted. It's hard to be loud in email, not to mention, talk over a quiet persons ideas.

Re: A Short Rant About Working Remotely

#43
(lightly edited copy of my usual plea for evidence on this topic ;-)

Pretty much all the evidence (rather than anecdote) I can find shows that co-located teams in a single team room environment are the most productive - all other things being equal.

(And I'm saying this as somebody who spends a lot of their time working from home, and talking to other folk over Skype, etc. There are reasons for telecommuting - personal preference, getting access to people who cannot co-locate, etc. But for business productivity I'm not seeing much, if any, evidence).

I am not saying:

* That working alone in an office is bad / will cause projects to fail

* Telecommuting is bad (I do it - I like it)

* Telecommuting projects will fail (D'oh - of course not)

* You shouldn't telecommute (of course you should if you want to - but bear in mind that the business may have good reasons to disagree with that decision)

* That telecommuting makes you individually less productive (I'm personally unsure about this. I feel more productive when working by myself, but I know that personal perceptions of productivity can be false. Measuring personal vs team/company productivity becomes hard in anything less than the short term)

* That co-location is always the best solution (it isn't - other factors like team location and skills come into play)

What I am saying is that there is a lot of research showing that co-located teams in team-room like settings are much more productive. This runs counter to many developers preferences (mine too ;-) so it tends to get ignored.

So much more productive that solutions like 'Let's fly everybody to the same place and pay their room and board for a month' can be cost effective.

Here are some references to the research (If anybody has any research that contradicts this I'd love to hear about it. Especially if it talks about actual measured metrics of productivity - rather that self-reported 'I felt just as productive at home' ones.)

----

"It doesn't take much distance before a team feels the negative effects of distribution - the effectiveness of collaboration degrades rapidly with physical distance. People located closer in a building are more likely to collaborate (Kraut, Egido & Galegher 1990). Even at short distances, 3 feet vs. 20 feet, there is an effect (Sensenig & Reed 1972). A distance of 100 feet may be no better than several miles (Allen 1977). A field study of radically collocated software development teams,[...], showed significantly higher productivity and satisfaction than industry benchmarks and past projects within the firm (Teasley et al., 2002). Another field study compared interruptions in paired, radically-collocated and traditional, cube-dwelling software development teams, and found that in the former interruptions were greater in number but shorter in duration and more on-task (Chong and Siino 2006). Close proximity improves productivity in all cases." -- http://conway.isri.cmu.edu/~jdh/VRC-2008

"Based on the empirical evidence, we have constructed a model of how remote communication and knowledge management, cultural diversity and time differences negatively impact requirements gathering, negotiations and specifications. Findings reveal that aspects such as a lack of a common understanding of requirements, together with a reduced awareness of a working local context, a trust level and an ability to share work artefacts significantly challenge the effective collaboration of remote stakeholders in negotiating a set of requirements that satisfies geographically distributed customers" -- http://link.springer.com/article/10.1007%2Fs00766-003-0173-1

"Our results show that, compared to same-site work, cross-site work takes much longer and requires more people for work of equal size and complexity. We also report a strong relationship between delay in cross-site work and the degree to which remote colleagues are perceived to help out when workloads are heavy" -- http://ieeexplore.ieee.org/xpl/freeabs_all.jsp?reload=true&#...

"Our findings reveal that: software developers have different types of coordination needs; coordination across sites is more challenging than within a site; team knowledge helps members coordinate, but more so when they are separated by geographic distance; and the effect of different types of team knowledge on coordination effectiveness differs between co-located and geographically dispersed collaborators." -- http://kraut.hciresearch.org/sites/kraut.hciresearch.org/fil...

"One key finding is that distributed work items appear to take about two and one-half times as long to complete as similar items where all the work is colocated" -- http://www.computer.org/portal/web/csdl/doi?doc=doi/10.1109/...

"Our study of six teams that experienced radical collocation showed that in this setting they produced remarkable productivity improvements. Although the teammates were not looking forward to working in close quarters, over time they realized the benefits of having people at hand, both for coordination, problem solving and learning.Teams in these warrooms showed a doubling of productivity" -- http://possibility.com/Misc/p339-teasley.pdf

"Despite the positive impact of emerging communication technologies on scientific research, our results provide striking evidence for the role of physical proximity as a predictor of the impact of collaborations." -- http://www.plosone.org/article/info%3Adoi%2F10.1371%2Fjourna...

"Groups with high common ground and loosely coupled work, with readiness both for collaboration and collaboration technology, have a chance at succeeding with remote work. Deviations from each of these create strain on the relationships among teammates and require changes in the work or processes of collaboration to succeed. Often they do not succeed because distance still matters" -- http://dl.acm.org/citation.cfm?id=1463019

Re: A Short Rant About Working Remotely

#44
post #25

I started to telecommute three days each week (office is ~ 2hrs from where I live) right after Thanksgiving in 2012 and am still adjusting to the lifestyle. The biggest takeaway - so far - is that successful telecommuting is determined just as much by the given task as the person . I serve as a mixture of business analyst/developer/test coordinator/project lead/cat herder for my project team. Some tasks are easy to c…

I meet a lot of people that work in "tech" that describe their jobs similarly to the way you just did. Just as an aside, I think it's a disturbing trend. It's very easy to reach the point where you're being underpaid and stretched to your limits simultaneously.

Re: A Short Rant About Working Remotely

#45

I've been working remotely for 1 year and 3 months. The company I'm working for checks in once a week for about 20 minutes, other than that all communication is done through basecamp. I have to admit it's really hard for me and I just handed in my two weeks notice. I feel so isolated working from home and not being around other co-workers. I miss seing and interacting with other people. I'll be looking for a new job…

i think it depends on personal taste. i'm lucky - i love working from home and, since i live in s america, that lets me telecommute (which means better pay). but i have always been a "loner". i don't mean i'm a socipath(!), i can get on just fine with people (and enjoy their company), but am happiest by myself. i also find it hugely more productive (although you do have to worry more about compensating for low bandwidth communication - but that gets easier with practice, and easier still when you're working with the same people for a while).

although once a week for 20m sounds a bit low. we do also have a daily email (progress/plans) and i will typically chat or email with co-workers or clients (as necessary) most days.

i'm sorry it didn't work for you - hope you find a more communal job! :)

Re: A Short Rant About Working Remotely

#46
I work 90% remotely. When I started this job, I came into the office everyday, a 40 minute commute. After about a month, my boss came up to me and said "Are you meeting someone here today? If not, what are you doing here?"

I actually like to go into the office from time to time, but there isn't any point when no one is there. I spend a lot of time at various clients' offices, and I notice a correlation: the more opposed to remote work a company is, the more meeting-driven it is. It is as if management feels like it needs to do something with all these bodies taking up space in the office. I see small to mid-size companies sucking up productivity with endless meetings.

That said, I think my company has lost a little bit of interactivity with the remote work force. I'm putting together a Google+ Hangout I call "Engineers' Office Hours". The idea is that if you aren't doing something billable, you hop in and offer help to someone stuck on a problem.

Re: A Short Rant About Working Remotely

#47

Who are you to say they don't understand their own business process and culture well enough to determine that remote employees aren't a fit for them? I've worked with several remote team members, and it's always been frustrating. Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello??? Communication is extremely important…

> If I need to ask a teammate a question, I turn my head slightly to the left and ask them. They respond immediately.

And then they stand the chance of losing anywhere from 20 minutes to an hour of productivity thanks to your interruption.

Part of the reason remote work appeals to so many of us is because we don't deal well with the constant stream of interruptions that occur in many office environments.

I don't believe this is the case for everyone. There are some individuals capable of working productively in a noisy environment all day while sleeping only 3-4 hours per day. But I think such individuals are rare, and you're doing yourself and your organization a disservice if you think all developers can work this way effectively.

Re: A Short Rant About Working Remotely

#48
I think it's "No One Ever Got Fired for Recruiting On-site Employees". And I think this is changing.

I work in a startup spread to three continents. Works very well when everyone knows their role and makes sure information is spread properly.

Re: A Short Rant About Working Remotely

#49

I've been working remotely for 1 year and 3 months. The company I'm working for checks in once a week for about 20 minutes, other than that all communication is done through basecamp. I have to admit it's really hard for me and I just handed in my two weeks notice. I feel so isolated working from home and not being around other co-workers. I miss seing and interacting with other people. I'll be looking for a new job…

Isn't having to deal with coworkers and people and commuting and workings fixed times hard on you? You say isolation as if that's a bad thing, I say solitude because it's not.

Re: A Short Rant About Working Remotely

#50
"Think of how many times companies miss out on really good developers just because they're not open to remote workers."

Assuming that this is a real problem and not a pseudoproblem[1], then one would think that market forces would eventually resolve it. (Companies full of remote working superstars should outperform the rest.) But if the equilibrium is one in which remote workers are in low demand, well, that's how markets work.

[1] By which I mean, the evidence here seems mostly anecdotal. It's easy to claim that you're more productive when working remotely, but on average, how productive are remote workers, when considering all relevant factors. I would like to see some hard evidence on this point.

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