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Nexus 4 stock shortage down to 'huge demand', LG explains

crave.cnet.co.uk

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Re: Nexus 4 stock shortage down to 'huge demand', LG explains

#41

Post by rhizome »

asdfaoeu wrote: post #30
Osiris wrote: post #27

Earlier quoted context omitted.

Not being issued a refund after returning the device should be grounds for a chargeback. Once you initiate a chargeback the vendors has about 30 days to respond to the chargeback to prove it was a valid charge.

> I'm not sure the credit card will perform a chargeback in this case: it's not that Google is misrepresenting their product or the product isn't being delivered, it's that he's changed his mind. It is a valid charge, and I'm sure Google won't be too happy when you cancel it on them.

Bad customer service all around, then.

Re: Nexus 4 stock shortage down to 'huge demand', LG explains

#42

Post by pja »

alvarosm wrote: post #40
pja wrote: post #17

Earlier quoted context omitted.

Nope, it's not Wallet doing the blocking (at least not in my case): it was the banks which had issued the credit cards in question. I've had it happen before, but that was when I'd bought a small pile of cheap Android Apps & then gone to buy something expensive elsewhere (not via Google Wallet) and those transactions triggered the fraud checks, not entirely unreasonably even if it was a little annoying at the time. H…

In the cases I was talking about, it was Google. They don't even attempt to charge the cards until a certain period of time (1 hour or so? more than the 15-minute refund period anyway) has passed, so the cancellations happen before any attempt to charge the card, so it's Google, not the banks.

Sure: just to clarify, I was only talking about my specific transaction there.

Clearly, Google can and will manage to make a craptacular mess of handling payments for other people in whatever ingenious ways they can come up with!

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