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Training our own AI models

posthog.com

41–50 of 156 posts

Re: Training our own AI models

#41
post #16

You can’t “opt-in” to something that is the default. The choice is made for you — and when the choice is made for you? You haven’t opted in or out?

I would have guessed that was just a bad title here but no, article states it as "opted in by default".

I fixed the title, sorry for the typo!

Re: Training our own AI models

#43
post #4

Most companies would bury this change in a deceptively boring T&Cs update, but we value transparency, so here's what you need to know in an internet-friendly numbered list: Users on our EU cloud instance are opted out by default So too users with agreements that prevent training (e.g. BAA, MSA, or similar) All other users on our US cloud instance are opted in by default We will anonymize all data before it's used for…

Hey man, respectfully, opt-in by default is not opt-in. That's opt-out, and it's scummy.

I feel like you either know that already, or should, but either way I won't be using your product anymore. Just pulled it out of the projects I'm personally in charge of and in the future I'm going to recommend against using it both internally and for clients.

Legitimately disappointed.

Re: Training our own AI models

#44
post #6

Earlier quoted context omitted.

If "we will opt everyone in because otherwise we won't get enough data because we know users won't opt in" is your business model, maybe it's time for a rethink.

Defaults matter. Opt-in vs opt-out organ donorship has a large impact. Most people on any web app won’t stray from the defaults.

I sincerely hope this never comes to pass, but you or your loved ones may someday find themselves in the position of wishing more people were opted in for organ donation.

The same cannot be said for some random corporation training AI models off your data to make a buck or two.

Re: Training our own AI models

#45

Earlier quoted context omitted.

> All other users on our US cloud instance are opted in by default This is slimy.

It's slimy because your government allows it, this doesn't have to be the case. 1. Lobby your representatives to improve your data protection laws, even if you think it's pointless to do so 2. Stop attacking EU data protection laws, even if they inconvenience you As can be seen from this announcement, data protection laws do make a difference.

I don't want to support a company that's going to do everything they can possibly legally get away with, I want to support companies that do the right thing where they can.

Re: Training our own AI models

#46
PostHog was a system we set up once, generally don't think about, and review from time to time, providing some occasional value. It was mostly harmless to leave around.

But it's apparently yet one more thing we have to be actively suspicious of as it defaults towards an intolerable state. So it's easier to just rip it out of the system and move on.

Re: Training our own AI models

#47
Why won't companies explain what anonymisation means for them?

Posthog has unfettered logged in access to some sensitive stuff. What steps are they actually taking to scrub sensitive data from my replay before being used to train a model?

Re: Training our own AI models

#48
post #6
post #4

Most companies would bury this change in a deceptively boring T&Cs update, but we value transparency, so here's what you need to know in an internet-friendly numbered list: Users on our EU cloud instance are opted out by default So too users with agreements that prevent training (e.g. BAA, MSA, or similar) All other users on our US cloud instance are opted in by default We will anonymize all data before it's used for…

If "we will opt everyone in because otherwise we won't get enough data because we know users won't opt in" is your business model, maybe it's time for a rethink.

It's frustrating as we literally just moved to it. Back to Mixpanel?

Re: Training our own AI models

#49
post #4

Most companies would bury this change in a deceptively boring T&Cs update, but we value transparency, so here's what you need to know in an internet-friendly numbered list: Users on our EU cloud instance are opted out by default So too users with agreements that prevent training (e.g. BAA, MSA, or similar) All other users on our US cloud instance are opted in by default We will anonymize all data before it's used for…

Cant wait to see posthog crash and burn, i have hated their service for years now.

Bizarre take.

Re: Training our own AI models

#50
post #23

Perhaps if they hopped on a quick call for five minutes with some customers, they'd realize quite how little appetite there is for putting up with being opted into things automatically in the US but not in the EU. As an aside, this also means the EU rules are working.

+1 this made me glad we opted for the EU region
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