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Jira Is Turing-Complete

seriot.ch

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Re: Jira Is Turing-Complete

#42

Post by onion2k »

kvgr wrote: post #29

I think at least 60% companies that use Jira could do better with just Trello. I dont know how it is possible to create such a horrible mess with task manager and some reports. But it probably keeps the managers and POs bussy so :D

This is true because Trello uses simplicity as a constraint, so users can't make quite as big a mess. They can still make a mess though and as a source of truth it still requires people to move things properly, so it isn't really any better. All project tracking applications suffer from the same ultimate root cause of problems: users.

Re: Jira Is Turing-Complete

#43

Post by onion2k »

pbowyer wrote: post #28

Jira is the one product I feel needs to be AI native. AI native in the sense that it papers over the pain points. New JIRA admin? AI will set it up to do what you want (after all, Atlassian has a great training set as they can see which Cloud installs work well) Need to set up a workflow? Bam, AI to do that. Need to onboard a user or manage permissions? Again, have a chatbot to do it (as a time-to-time Jira standin A…

Jira has an AI feature called Rovo. It's terrible.

Giving an API key to Claude however gets you exactly what you need. Albeit in quite a risky way though.

Re: Jira Is Turing-Complete

#44

Post by IshKebab »

taspeotis wrote: post #20

I came back to a workplace, that still used JIRA. Obviously during the interview I was like oh JIRA yeah yeah yeah you still use that? I can use that. Anyway yes, I can use JIRA. But it was a real shock to see the latest version of JIRA. It has a thousand papercuts, one of the worst is double clicking on text select stuff suddenly kicks fields into editor mode. What I was remembering was JIRA Server 4.0, you can walk…

That version of JIRA could still easily be configured to be awful. That's the main problem with JIRA - the power to actually configure it to be sane is always reserved by a few people who don't want to bother, don't have time and don't care because they aren't really using it every day.

Well one of the problems anyway. It's also unimaginably slow, and has weird limitations like issues can't be parents of other issues.

Re: Jira Is Turing-Complete

#45

Post by IshKebab »

Groxx wrote: post #16
Buttons840 wrote: post #13

Jira is popular and has good API wrappers for your favorite language. I'm surprised corporate programmers with the hacker spirit haven't automated most of the things they are asked to do in Jira with Python command line scripts or whatever. If you can make Jira an order of magnitude easier to use for yourself than for the people pushing it, suddenly the script flips and Jira is something you push to protect yourself.…

Quite a few have, the issue is that every Jira instance is a fractal shit snowflake of custom properties several layers deep through old failed migrations to new organization strategies. And many times the API can do stuff that the UI doesn't allow, and everyone's relying on the UI to drive things, so you end up in weirdly broken corners because you didn't notice that you need custom_field_5537 to be paired with cust…

Yeah I had the exact same experience. What values does `custom_field_836` need when creating an issue? It seems to be required in the API but not in the UI, and feeding a value returned from an existing issue doesn't work!

It's the API equivalent of formatting a document in MS Word.

Re: Jira Is Turing-Complete

#47

Post by IshKebab »

noja wrote: post #27

Any good alternatives to Jira, locally hosted without a huge licence cost?

Honestly the best issue tracker I've used so far is Phabricator (now Phorge). It would be a bit weird to use it just for issues though, and tbh I'm not sure I would recommend it as a forge because it has approximately no CI support.
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