Claude.ai unavailable and elevated errors on the API • Hacker News Board

Re: Claude.ai unavailable and elevated errors on the API

#41

Post by SimianSci » Tue, Apr 28, 2026, 6:34 PM UTC

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious.

its alot of money to be spending for a single 9 of reliablility.

Re: Claude.ai unavailable and elevated errors on the API

#42

Post by cachius » Tue, Apr 28, 2026, 6:35 PM UTC

ofjcihen wrote: post #31

scosman wrote: post #9

We're officially down to one 9 of uptime over last 90 days: https://status.claude.com

Ah the uptime rainbow

Up-time girl, she's been living in her up-time world...

Re: Claude.ai unavailable and elevated errors on the API

#43

Post by Dinux » Tue, Apr 28, 2026, 6:35 PM UTC

Does anyone know why they have so many technical issues compared to any other LLM inference provider ?

Re: Claude.ai unavailable and elevated errors on the API

#44

Post by ge96 » Tue, Apr 28, 2026, 6:36 PM UTC

Cider9986 wrote: post #37

How are they going to fix it if the AI that designed it isn't working?

ouroboros

Re: Claude.ai unavailable and elevated errors on the API

#45

Post by rdtsc » Tue, Apr 28, 2026, 6:36 PM UTC

scosman wrote: post #9

We're officially down to one 9 of uptime over last 90 days: https://status.claude.com

From 5 9s to 9 5s

Re: Claude.ai unavailable and elevated errors on the API

#46

Post by shenli3514 » Tue, Apr 28, 2026, 6:36 PM UTC

The availability of Claude service is terrible :(

Re: Claude.ai unavailable and elevated errors on the API

#47

Post by linkjuice4all » Tue, Apr 28, 2026, 6:36 PM UTC

simonerlic wrote: post #35

Someone should tell Anthropic that 89.999 is the wrong "four nines" of uptime

[dead]

Re: Claude.ai unavailable and elevated errors on the API

#48

Post by lionkor » Tue, Apr 28, 2026, 6:36 PM UTC

ryanisnan wrote: post #29

152334H wrote: post #24

why does this even occur? if it's merely compute limitations, why not just 429 some requests?

Have you run a system in production? There are a multitude of reasons that a system can go down. There's no indication so far from Anthropic that this was merely compute limitations.

Its most likely a "You're totally right, this fix broke production! Let me fix it"

Re: Claude.ai unavailable and elevated errors on the API

#49

Post by lifty » Tue, Apr 28, 2026, 6:37 PM UTC

Productivity dipping hard across the world.

Re: Claude.ai unavailable and elevated errors on the API

#50

Post by fesens » Tue, Apr 28, 2026, 6:37 PM UTC

Ive been receiving rate limits even with full quotas... I guess compute isn't growing as fast as demand