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Setting up phones is a nightmare

joelchrono.xyz

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Re: Setting up phones is a nightmare

#42
post #31

Earlier quoted context omitted.

eSIM transfer also typically doesn’t require any intervention, usually it just goes across to the new device

The key word here is “typically”. Transferring eSIM from one iPhone to another can be restricted by the carrier. Here in India, the second largest carrier (Airtel), does not support the native iOS eSIM transfer process. It’s a separate set of steps (the ones published on Airtel’s website won’t work, despite customer care claiming that it does). What works is almost like applying for a new or replacement eSIM.

Same here, KPN, NL. You have to install the KPN app on the new phone and log in. Then you request an eSIM on the new phone. You get an SMS auth code on the old phone. You fill the auth code on the new phone. Then you have to remove the eSIM from the old phone (with the new one not provisioned yet). Then confirm on the new phone and cross your fingers that provisioning works. Presumably (according to the docs) when it fails, you can reprovision the old phone again.

The process made me so anxious the last few times, that I went to the carrier shop and asked for a nano SIM. Now life is bliss again.

It seems that eSIM is primarily an advantage when you need to get a new SIM, but other than that I don't really see much of an advantage for me as a customer.

Re: Setting up phones is a nightmare

#43

“Phones” in the title is doing lots of heavy lifting. “Android phones” is the key missing piece. I love Free software too, and I wish I could run more of my life on it, but it’s no longer my hobby. I like cars, too, but I don’t work on a hobby car. The author’s experience is why I use proprietary stuff like Apple for these parts of my life. A new Apple device is usually a non-event: charge it, authenticate, wait for…

> I use proprietary stuff like Apple for these parts of my life. A new Apple device is usually a non-event: charge it, authenticate, wait for the back to restore while you go about your business.

Most of the author's criticisms were centered on avoiding account creation and third-party apps. I'm not sure I would give Apple the benefit of the doubt here since the motivations are different: Apple is far more interested in locking customers into their own ecosystem. On the Android front, that isn't all that different from getting a Pixel. Of course, getting an Android based Samsung adds an extra company who wants to do the same as well as selling space to third parties.

While Android being more open does add complexity, it is mostly limited to those who buy devices produced by another vendor or those who choose to exercise their freedom (e.g. by choosing to install a third-party version of Android, or installing a third-party "app store", or developing their own software).

Re: Setting up phones is a nightmare

#44

“Phones” in the title is doing lots of heavy lifting. “Android phones” is the key missing piece. I love Free software too, and I wish I could run more of my life on it, but it’s no longer my hobby. I like cars, too, but I don’t work on a hobby car. The author’s experience is why I use proprietary stuff like Apple for these parts of my life. A new Apple device is usually a non-event: charge it, authenticate, wait for…

What is it in your life which makes it 'impossible' to use free software, Google-free AOSP-derived Android distributions being part of this? I run close to exclusively free software and have done so for decades and have yet to feel the need to change this. Of course there are exceptions, e.g. I need to run proprietary applications for banking and electronic ID but those are the exceptions to the rule. My server runs…

For me, “impossible” isn’t the case. I’m deeply technical and could 100% run a setup like you’re describing. For me it’s, sadly, convenience and priorities. I oscillate between Linux and OS X for desktop/laptop use, have used Linux for server use for decades, have used both iOS/iPadOS and Android for tablets “in production”, and have only used Android as a secondary phone for doing development, and only iOS for primary phone use.

Convenience-wise, this is true both for the small daily stuff and large occasional stuff.

Day-to-day:

- For work I have to deal with .docx, .xlsx, .pots, and .pdf on a regular basis, both reading and authoring. Libreoffice mucks up formatting in both directions for Word documents. Web Office365 sucks in comparison to desktop O365. Linux PDF viewers are fine until you have to fill out a form and digitally sign one.

- Mechanical CAD: my team uses Fusion 360. There’s Windows and Mac versions. I haven’t tried it under Wine. I suspect it’d be painful. I’ve tried some OSS solutions. Not pleasant.

- ECAD: KiCAD has grown up and has become my primary ECAD tool. Hooray!

- Time Machine: for my Linux machines I have a great setup that pushes backups to Backblaze B2 using restic. For my current laptop, I plug an external drive in every morning and Time Machine does its magic. I also run the B2 script for off-site occasionally.

- Phone calls: OS X and iOS have fantastic hand-off. I do most of my work communication through Teams and Slack, both of which work fine on Linux. Phone calls, though... if my phone starts ringing, I get a notification on my laptop and can just click "Answer" to take the phone call through the headphones I'm already wearing.

- Clipboard integration: I actually started writing this comment on my phone and then decided to move over to my laptop. Copying it on my phone automatically put it in my clipboard to paste on my laptop.

Hardware compatibility:

- My last Linux desktop was fabulous. Happily drove a 4K display, I loved living in XFCE every day. There was one issue that was extraordinarily frustrating: if the machine sat unused for somewhere around 24-72 hours it would enter a very strange power state. The machine was still powered up to some degree, but was completely unresponsive. I could use it every day with no issue, for weeks. If I didn't use it for that 24-72h timeframe, boom, it would get into this state. This only ever happened to me while I was travelling. I did several deep debug dives into this to no avail, including at one point setting up the kernel logger to log over serial to another embedded machine. I pointed a security camera at it to see if, say, a cat or some other obvious physical thing was causing it. I ended up hooking up an Ethernet-controlled power bar so that I could power cycle it and access the data that was on it. Tried multiple kernels, many different kernel command-line options, never did get to the bottom of it.

- My older 2014 Mac Mini that sat next to it was bulletproof. I could do 98% of what I was doing with the Linux desktop machine remotely on that machine just fine. Mostly there were some embedded Linux tasks that wouldn't work well on the Mac.

OS Updates:

- My current phone (iPhone 12 Pro) is 6 years old. It's running the latest OS. You can have an experience like this with stock Android distributions if you very carefully research which vendors and specific devices use... I forget what it's called... Google One? My dev phone is a Nokia and it got updates for a long time. I don't remember when/if they stopped.

- The idea of having to custom compile or hunt down OS updates from a third party destroys the convenience of this for me. I want to spend essentially 0% of my life thinking about what to do for an OS for my phone or tablet.

- My old 10-year-old Macbook Pro finally stopped receiving updates a year or two ago. It runs Linux now quite happily. It's a fantastic Linux machine.

Occasional new device setup:

- Back to the article, the Apple "I have a new phone/iPad/laptop" story is just unbeatable. I couldn't even tell you what the steps involve because they involve virtually no thinking at all. It's roughly "hold your new device near your old device". You maybe have to log into it first. It requires no thought at all.

Re: Setting up phones is a nightmare

#45
post #24

Giving an Android phone to elderly/non-technical people is asking for trouble imho. They will eventually tap their way into installing suspicious apps, adware or even straight up malware. It's inevitable, they are not aware of what they do and how to avoid the many risks of the digital world. I remember having the same struggles of OP when setting up a cheap android phone for my grandma, the amount of bloat, adware a…

My mother can no longer do the stuff she used to on her iOS phone because it is so complicated compared to the iPhone 4 I gave her a long time ago.

I screen her emails with her consent, very easy to do with Fastmail that imports her Yahoo mail into a folder she doesn't see and then I move okay emails to her inbox.

Re: Setting up phones is a nightmare

#46
post #30

Earlier quoted context omitted.

Nobody wants those, and nobody wants this. Just because you don’t want it doesn’t mean a billion or so people don’t want an iPhone. Or rather, a phone they don’t have to dick with straight out of the box. OTOH, I don’t really even know what you’re on about. Android is a nightmare because…it’s like iOS, which is “take phone out of box, restore from backup, sorted”? That doesn’t even make any sense, especially in light…

For many people around my area, iPhones are a status symbol choice. Not a coherent or direct software+ecosystem choice. I've seen arguments around chosing iPhone for their camera. But the vast majority that is tech iliterate stops around that argument.

For many people around my area, iPhones are a status symbol choice.

People in your area are very forthcoming. Not once have I ever heard someone vocalize that they bought an iPhone as a status symbol. “Easy to use”, “it’s what my friends use, and they like it”, but never “it makes me appear higher in the social strata”. They might think it, and I’m sure some do, but it’s not said out loud. Or maybe that’s not why the majority buy iPhones, dunno.

Re: Setting up phones is a nightmare

#47
Another thing that annoys me on Android is the setup experience itself. All my recent device presentcthe same behaviour: login with a Google account, transfer data, setup voice assistant and some other defaults,done.

Then after the first app updates is done, a notification comes with "let's finish setting up your phone" and again asks to setup voice assistant, check defaults and whatever else is in the flow.

Has no one noticed that the setup flow seems to run twice?

And it's not one specific device. I do it with eight to ten devices a year, from different OEM, writing reviews and testing. They all have the same behaviour.

Re: Setting up phones is a nightmare

#48

Another thing that annoys me on Android is the setup experience itself. All my recent device presentcthe same behaviour: login with a Google account, transfer data, setup voice assistant and some other defaults,done. Then after the first app updates is done, a notification comes with "let's finish setting up your phone" and again asks to setup voice assistant, check defaults and whatever else is in the flow. Has no o…

Another annoying thing: very few apps are copied from old device to new devices and bring their settings and most importantly login. Of about 80 apps on my device, only five or so are ready to use after a migration.

Going through dozens of apps, doing logins, 2FAcand changing settings is a PITA.

Devs do a poor job on that front.

Re: Setting up phones is a nightmare

#49

Earlier quoted context omitted.

> iOS devices are not toys iOS devices are. My iPad is the most useless piece of technology I own, calling it a "computer" is an insult to the actual computers I own. It's a toy, and not even a fun toy compared to my Nintendo Switch. Android handles serious workloads fine, macOS takes software seriously. iOS is the only operating system that treats gatchapon as the pinnacle of high-performance workloads.

Hell, I'll double-down if you really disagree with me. ChromeOS, the operating system/spyware installed on e-waste like Chromebooks, has a more serious OS than iOS. It is more functional and capable, and undeniably the better professional OS. I say that with no love for ChromeOS. iOS exists in a class of it's own, functionality-wise. A class much closer to game consoles than anything resembling a computer.

> Hell, I'll double-down if you really disagree with me.

No wonder the world is in its current state, if when faced with disagreement the reaction is “I’ll plug my ears and dig my heels in deeper” instead of “I wonder if I’m missing something”.

> ChromeOS (…) has a more serious OS than iOS. It is (…) the better professional OS.

For starters, there are professionals (as in, people who get paid to do a job) who do their work on iOS. Not programmers, but writers, illustrators, animators, video editors, photographers, film makers… Maybe you can’t (or refuse to even try?) doing your work on an iOS device—I certainly choose not to—but that in no way means no one does.

But all of that is irrelevant when you consider the very true fact of life that not everything is about work. Many people want something else, and not making all one’s computing decisions around work is healthy.

Re: Setting up phones is a nightmare

#50
post #24

Giving an Android phone to elderly/non-technical people is asking for trouble imho. They will eventually tap their way into installing suspicious apps, adware or even straight up malware. It's inevitable, they are not aware of what they do and how to avoid the many risks of the digital world. I remember having the same struggles of OP when setting up a cheap android phone for my grandma, the amount of bloat, adware a…

But I thought sideloading wasn't a real problem and Google is just locking it down because they're evil :-)
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