That's like what, one major incident per month now, Nov 18, Dec 5, and now this one? I'll bet JGC can write his own ticket by now, but unretiring would be really bad optics. He's on the board though and still keeping a watchful eye. But a couple more of these and CFs reputation will be in the gutter.
And instead on focusing on maintaining those, they decided to go for more money, first adding new features on their products (at the risk of breaking them) and then adding new products altogether in a move to start being an actual cloud provider.
Priorities shifted from the quality products to pushing features daily, and the person who built and maintained the good products probably left or have been assigned to shinier products, leaving the base to decay.
As a daily user, its quite frustrating to have a console that is getting far worse than AWS/Azure, and features that are more a POC than actual production-ready features.