I wonder if this is true for PhD students
When employees feel slighted, they work less
41–50 of 279 posts
Re: When employees feel slighted, they work less
#42Earlier quoted context omitted.
> When you train a dog, you have to give a reward very soon after the desired behavior, otherwise the dog won't associate the reward with the behavior Regarding dog training, one can use a placeholder for the reward. This is useful, for example, if you want to reward a dolphin jumping through a hula, because you will not be able to give the reward at that moment, but for example, you can say "yes!" or use a clicker a…
I suppose the employee-getting-revenge-on-manager equivalent would be playing some loud, annoying sound immediately after the slight, and then engaging in absenteeism and cutting work early later on.
Re: When employees feel slighted, they work less
#43There's a lot of jeering, I suspect at the headline more than anything, but having documented research can be helpful in changing management behavior. The changes in employee behavior documented here are not ones that managers would easily connect to their past behavior, such as a late birthday recognition. When you train a dog, you have to give a reward very soon after the desired behavior, otherwise the dog won't a…
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Re: When employees feel slighted, they work less
#44Earlier quoted context omitted.
I suppose the employee-getting-revenge-on-manager equivalent would be playing some loud, annoying sound immediately after the slight, and then engaging in absenteeism and cutting work early later on.
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Re: When employees feel slighted, they work less
#45In this space you'll often hear about Dunbar's number [1] and the idea that organizations with more than about 150 people tend to break down. In larger organizations, a whole layer of middle management seems to rise up with questionable output. Like you might have no idea who your VP is. One place I worked had the VP visit once a quarter, walk aroudn and ask what people worked on and occasionally yell at them.
The military is an interesting example because it's millions of people, often in confined spaces so a whole bunch of rules have to be created so they don't kill each other, basically. And if you talk to any current or former servicemembers you'll hear stories about how not much gets done there either. Toxic leadership, lots of waiting around for nothing, bureaucracy and so on.
One can view this "research" as "be nice to your employees" but I think it's more nefarious than that. Or at least "be nice" won't be the lesson Corporate America takes from it. Instead it'll be that employees need to be even more closely monitored so they're not slacking off.
I think about what I call "organizational churn". This is where every 6 months you'll get an email saying a VP in your direct chain whom you've likely never met now reports to a different SVP under some restructure or reorganization to "align goals" or for "efficiency".
What you realize after awhile is that organizational churn only exists so nobody is every accountable for their actions or output. They're never in the same place long enough to see the consequences of their action or inaction.
But what I've thought about a lot recently in terms of organization is the Chinese Community Party. Millions of people work for the CCP. Yet it's output has been stunning. Some 40,000km of high speed train lines in 20 years for less than the US spends on the military in one year. Energy projects, metros, bridges, cities, housing, roads, ports, the list goes on.
How does the CCP avoid empire-building, institutional rot and general bureaucratic paralysis?
Re: When employees feel slighted, they work less
#46The big concept which needs to be included in this discussion is "payslope" --- for an excellent article on this, and an example of a company which handles this well, see: https://www.theglobeandmail.com/news/national/time-to-lead/h... I have never regretted a purchase from Lee Valley, and highly recommend all of their products.
Of course a small company of under 1000 employees is going to have a lower executive pay and therefore lower pay gap/ratio than a Fortune 500 company. As someone who has a 401k, I certainly hope that the CEOs of our biggest companies are more highly compensated (~competent) than the CEO of Martin's Chicken Shack.
Re: When employees feel slighted, they work less
#47On some level the headline is like "yeah, no shit," but the surprising thing is the claimed strength of the effect. 50% absenteeism increase for missing a birthday congratulations? Really?
I don't really mind but I take a slight objection to supposedly confidential data (like birthday) being widely shared even with good intentions.
Re: When employees feel slighted, they work less
#48Earlier quoted context omitted.
> When you train a dog, you have to give a reward very soon after the desired behavior, otherwise the dog won't associate the reward with the behavior Regarding dog training, one can use a placeholder for the reward. This is useful, for example, if you want to reward a dolphin jumping through a hula, because you will not be able to give the reward at that moment, but for example, you can say "yes!" or use a clicker a…
Have we got to the point where we need an article telling us that slighting people doesn't help their motivation? Perhaps the answer is yes when we also compare a worker's motivation to a dog's motivation seemingly without irony.
Re: When employees feel slighted, they work less
#49Lots of “no shit” in these comments makes me wonder how many VP level managers you guys have interacted with. Maybe it’s just my location, but this is one of those things that legitimately NEVER makes it through to upper managers. When they tell their base managers to crack the whip and force them to give the whole “you are not working hard enough, tighten up. Shorter lunches, clock in 5 minutes early, etc” speech to…
Yup. We just lost our "slightly below average" developers, but he was a nice guy and tries to deliver. But they have been slow to replace him, and now we are likely looking at 3 months before a new hire will just be in place, plus the new hire will not have the three years worth of experience the other guy had, so their project will likely be slower than at it already was for the rest of the year.
There’s also the problem with how useless so many are at their jobs with no way to be sure until its too late.
Re: When employees feel slighted, they work less
#50This seems obvious but I guess needs 'official research' to register. A quote I remember from a coleage - 'They wouldn't give me a pay rate rise, so I gave myself one, by working less hours in a day'
It'll end up being a tick box moment in some Friday after 5 minute management training document that got completed while thinking about what to do over the weekend.