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The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

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Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#41

I’m confused from the report about how Volkswagen and Mercedes beat Toyota in reliability when my perception is that it’s not even close. Are the Germans biasing toward their companies? Or am I underrating VW’s quality?

First off, all manufacturers are way, way closer in practical reliability than internet comment section circle jerks. It's like when you look at a wild stock ticker and then see the Y axis is somewhere misleadingly far from zero. Second, as described in other comments, this is just an analysis of safety inspection data. So you've got to consider the ease with which people can "just take it to the dealer", whether the…

Some of that makes sense but the article itself mentions Mini Cooper at 3% major-defect and the Tesla at 17%…which is obviously a tremendous difference. If that’s true, those manufacturers are in entirely different leagues of reliability.

I’m not disagreeing…I’m just confused. It’s a good point on the selection bias.

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#42

I’m confused from the report about how Volkswagen and Mercedes beat Toyota in reliability when my perception is that it’s not even close. Are the Germans biasing toward their companies? Or am I underrating VW’s quality?

German cars can be very reliable if maintained properly. I think a lot of the bad reputation stems from owners who buy a depreciated German car and then cut corners on maintenance.

Japanese cars are more forgiving in that regard; some can go forever with the bare minimum.

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#43
post #17

Earlier quoted context omitted.

Are you sure about that third point? Going to the graph they link, Volkswagen ranks near dead last: https://www.autoblog.com/features/predicted-car-reliability

The article is about TÜV findings, the linked graph is the average predicted reliability based on Consumer Report member survey.

[deleted]

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#44
post #14

The competence and pricing of dealers along with the proclivities of a car’s customers have a lot to do with it, too. This ranking is basically “of the cars brought for the german federal safety inspection, what percentage were issued a note or failure about an item in a given category” Things like bent suspension linkage caused by driving into a curb, poorly maintained brake pads, or torn rubber boots left unaddress…

Do regular service intervals influence this? Would Tesla improve the safety of their cars (by this metric) by giving a regular service for safety items in tandem with the safety inspection interval?

Damage done by the driver is one thing (AFAIU, Tesla Service pricing is pretty damn competitive for repairs), but warranty work like light alignment and function, premature suspension wear (big on Teslas), and brake maintenance probably don't make a difference to Tesla if they are done before the safety inspection or after in terms of cost, but is rather important in terms of reputation...

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#45

I’m confused from the report about how Volkswagen and Mercedes beat Toyota in reliability when my perception is that it’s not even close. Are the Germans biasing toward their companies? Or am I underrating VW’s quality?

Consumer reports put VW 18th out of 22 in reliability, yet some how this article states: "Volkswagen emerged as a dominant force in the reliability rankings, with the Golf Sportsvan, T Roc, and Touareg earning top marks in the four-year and older bracket."

https://www.consumerreports.org/cars/car-reliability-owner-s...

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#47
post #38

I am not surprised, my model s, supposedly a good build year is absolutely crappy and feels like a cheap piece of plastic. Talk about regret! I can only complain anonymously because I am sure musk will be vindictive and cut off all updates, service and even self driving just for me :)

My 2021 S I bought used has been rather as expected in terms of issues... which is to say I have a similar experience to you, somewhat due to the prior owner leaving a litany of subtle issues for me to find and get serviced and also due to the S-ness. It's low volume, so I get it, but I think most of the cheapness is not safety related (except that all PS4S on 21" configurations should be fired into the sun they are such utter crap in terms of longevity and handling feel).

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#48

I’m confused from the report about how Volkswagen and Mercedes beat Toyota in reliability when my perception is that it’s not even close. Are the Germans biasing toward their companies? Or am I underrating VW’s quality?

Volkswagens get serviced frequently.

Teslas never get serviced, and they don't really use their brakes either due to regenerative braking, so stuff like "rust on brakes" counts as a strike against their "reliability" in this study even though it's harmless.

In reality, owning a Tesla is way more painless than owning a VW.

Re: The Tesla Model Y Just Scored the Worst Reliability Rating in a Decade

#50
[Bought cheapest Tesla Model 3 Nov 2022.] [Before that - owner of 2 consecutive Priuses] - before that 2 caravans 2 jeeps etc (I am 60+yrs old)

I have the answer to all these questions :-)

Its very simple. I was about to answer "me too - i have no clue why the germans say that" (to all the (real) tesla owners here that explain that their car was by far the most reliable car they ever drove..

But then I forced my mind to truly remember. None of the two priuses had any issue that required repair in its first 60K miles.. - I remember saying that because the caravans were not like that.I never bought a over-engineered german car - but I am guessing they are not far behind.

But really the tesla - had some issues: - taking the car to fix an erroneous TPMS alert (tire pressure measuring system) (twice) - replace headrest - headrest "bubbles"

My mind doesnt really recorded the above as repairs.. because they were totally painless... the second was a mobile visit - I opened the app - service - asked me for photos - it told me sorry - we will fix for free - because its the first time - they asked me to leave the car outside the garage - the next day found the car fixed

As for the TPMS it involved a 4 week out visit to a tesla - and even though nothing was perfect... i left that place feeling i have visited a utopia were car dealerships are friendlier than anthropology and more trust worthy than your accountant. Most importantly though i never did anything else for the Tesla. no oil service nothing. For 3 yrs I just commuted in it - occassionally washed it - and last month i changed its tires... Not even refilled the water. Every other car (included the priuses) involved the time investment of visiting a dealership twice a year - were someone would make sure the car was alright. They wouldnt charge me - because they made me buy with extra $K the free service while the car in warranty package.. .. But still in my head I must have counted this as an actual service penalty. So thats the diff in the apples to oranges german comparison. They compare german cars that are being regularly service with Teslas that never do. I may be right!!!

odysseas

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