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Proton Mail suspended journalist accounts at request of cybersecurity agency

theintercept.com

41–50 of 217 posts

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#41
post #29

It is very naive to believe that email providers and VPNs do not have to respect the laws. If this would be the case they would not be approved by any payment providers at all. On top of that, add the possibility that hosting companies and upstream network peers would shut them down.

And what specific law did you have in mind, exactly?

You do know what law required Proton to act as it did at each step in the story, right? You wouldn't just come up with random non-sequiturs, right?

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#43

PSA: Proton deletes “unused” accounts after one year, and defines unused in some opaque sense where receiving but not sending emails is “unused” so I’m in a nasty position of my iCloud account being unrecoverable. Going to have to spend nontrivial time off boarding my account.

> defines unused in some opaque sense where receiving but not sending emails is “unused”

"You are considered active if you log in and use our services once a year. Simply logging in to any Proton service on our web, desktop, or mobile apps at least once a year is enough."

https://proton.me/support/inactive-accounts>

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#44

Earlier quoted context omitted.

You are trusting them. They control the client, how the keys are created/stored, etc. Javascript, etc. If they were to suddenly turn one day, they could. This is the weakness of cloud services.

Or just use an open source email client. I would expect their own apps to be open source, are they not?

Using an email client requires a Proton Bridge thing that acts as a local IMAP/SMTP proxy: https://github.com/ProtonMail/proton-bridge

As if disabling the issue tracker and stonewalling pull requests wasn't bad enough, seeing how it is built out of multiple layers that communicate via gRPC was what made me instantly lose all trust in Proton. I don't know who's been doing their hiring but just from one look at that kludge it's evident they've lost the plot altogether.

(There's a third-party alternative called Hydroxide, but it's experimental. Haven't been able to send emails through it from Thunderbird yet, though I've only looked into this for a few hours recently.)

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#45
Last time I checked, hacking was still a crime in most jurisdictions - even if the target is considered a geopolitical adversary. This sort of activity is also against the Proton ToS. Once KrCERT and Proton were alerted to this activity, they would have been legally obligated to act.

That's not to say I feel any sympathy to the target - who by all counts has done a fair bit of damage. But this sort of hacktivism / vigilantism simply isn't helpful. There's a high likelihood that one or more nation states / law enforcement agencies may have had active operations directed against this threat actor derailed by such activity.

tl;dr - If you're going to conduct such activities, practice proper OPSEC. And don't let your desire for attention / recognition take priority over staying on the right side of the law.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#46
post #17

Earlier quoted context omitted.

> Phrack reached out to Proton in private multiple times, and Proton ghosted them. According to Proton's response in the linked reddit post: https://news.ycombinator.com/item?id=45227356 They say: "Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the si…

You'll note that Proton's PR only mentions the second date - " last one on Sep 6 with a 48-hour deadline." Proton doesn't mention that the first email from Phrack which Proton ignored was weeks prior to that, which is what led to the second email in the first place. You'll also note that Proton doesn't mention that their Abuse Team refused to re-anable the account after the article author did the appeals process, as…

[deleted]

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#47
post #36
post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…

> constant bugginess and jankiness of their offerings This is something I had not heard (also have been a paying user for a very long time). I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.

For me the jank is in their billing and the plans I can purchase. I can either have a Business Mail Essentials plan or a Business Password plan, but if i want both at the same time I have to buy a plan that's three times as expensive or drop my custom domain name.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#48
post #36
post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…

> constant bugginess and jankiness of their offerings This is something I had not heard (also have been a paying user for a very long time). I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.

Proton seems to have a lot of cheerleaders that come out of the woodwork when anyone complains. I'm happy that somehow their code is magically bug free for you, since you've somehow never encountered any bugs whatsoever in their code (despite their release notes mentioning literal bugs they've fixed).

I'm glad it works for you, but their offering is frequently buggy and broken for me.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#49
post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…

I moved from Proton to Fastmail (and Mullvad for VPN).

I was a a founding paying member of Proton Mail. I loved them and evangelised them for years. But after a decade, the quality of the offering, especially the mail and calendar, is almost a joke, and the company seems very distracted chasing the next big thing (the half baked password manager being one).

Comparing Fastmail’s UI and feature set with Proton, you quickly realise they are leagues apart.

And no Fastmail doesn’t provide e2e encryption. For that I use Signal, and for the few occasions where I need e2e encryption in email, I use PGP.

My only wish is that there was more client support for JMAP protocol. Even thunderbird doesn’t support it, and I can’t go back to IMAP because I like labels. Thankfully Fastmail’s own web interface is so good it is not a big issue.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#50
post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…

Fastmail is fine. It's somewhat limited in its UX, but technically speaking, everything works, and it's snappy. Very few outages. I really like their integrations with calendars, contacts, and mail for 3rd party sites/services. Not a ton of features or deals re: custom domains or multiple users, but it's fine if it's just for yourself. edit They literally -JUST- turned on Offline support for their app and web interface, so my only real complaint is gone. Go with Fastmail.

For a VPN, what do you need it to do? For tinfoil hat privacy stuff, get a VPS in Estonia or something. If you just want a secure tunnel while working remote, get a WiFi access point with Wireguard and Dynamic DNS at your home (it's free plus you probably have more bandwidth).

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