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AWS deleted my 10-year account and all data without warning

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41–50 of 173 posts

Re: AWS deleted my 10-year account and all data without warning

#42

Earlier quoted context omitted.

I once said to the CTO of the company I worked for "do we back up our source code"? He said, "no, it's on github". I said no more.

If nobody has the repo checked out, what are the odds it's important?

Devs clean up their workstation sometimes. You can get fancy about deleting build artifacts or just remove the whole directory. Devs move to new machines sometimes and don't always transfer everything. Devs leave.

Software still runs, and if you don't have the source then you'll only have the binary or other build artifact.

Re: AWS deleted my 10-year account and all data without warning

#43
post #40

Earlier quoted context omitted.

If nobody has the repo checked out, what are the odds it's important?

> If nobody has the repo checked out, what are the odds it's important? Oh boy. Tons of apps in maintenance mode run critical infrastructure and see few commits in a year.

And the people using it multiple times a year delete it afterwards?

Re: AWS deleted my 10-year account and all data without warning

#44
post #26

Earlier quoted context omitted.

The amount of people shilling for a multi billion dollar corporation is baffling.

You know the quote: It is difficult to get a man to understand something, when his salary depends on his not understanding it . A lot of people in this industry have near-zero operations knowledge that doesn't involve AWS, and it's frightening.

True. I get that you can blame someone for having no backups and yoloing their thing. But OP did so much right if the threat model doesn't involve "corporate behemoth anti-user automation nukes everything including backups".

Everyone saying "you should've had offsite backups" certainly has a point but 99% of the blame lies with AWS here. This entire process must've crossed so many highly paid "experts" and no one considered freezing an account before nuking it for some compliance thing.

It's just baffling.

Hope these cases will lead to more people leaving the clouds and going back to on-prem stuff.

Re: AWS deleted my 10-year account and all data without warning

#45

Put your valuables into a safe deposit box. Or, buy some stocks. Some accident occurs. You don't pay your bill, address changes, etc. You have at least two entire years to contact the holder and claim your property. After that point, it is passed to the state as unclaimed property. You still have an opportunity to claim it. Digital data? Screw that! One mistake, everything deleted.

Physical storage providers make the same kind of mistakes all the time, accidentally emptying the wrong storage unit or trashing the wrong safety deposit box.

You have potentially stronger civil remedies for recouping on those damages, but not always.

Re: AWS deleted my 10-year account and all data without warning

#46
post #18
post #11

They’ve really buried the lede here: this reads like the person paying for the account was not the post author, and AWS asked the payer (who from their perspective is the owner of the account) for information. That person wasn’t around to respond.

The lede buried under that lede is that (according to an insider?) some AWS employee accidentally wiped everything immediately (contrary to typical practice in such situations of retaining data while things get sorted out), leading to a chain of brushing-off / covering-up percolating through whatever support chain the OP was talking to.

> accidentally wiped everything immediately

There is no “wipe everything immediately” button.

Re: AWS deleted my 10-year account and all data without warning

#47
post #40

Earlier quoted context omitted.

> If nobody has the repo checked out, what are the odds it's important? Oh boy. Tons of apps in maintenance mode run critical infrastructure and see few commits in a year.

And the people using it multiple times a year delete it afterwards?

relying on random local copies as a backup strategy is not a strategy.

Re: AWS deleted my 10-year account and all data without warning

#48

Earlier quoted context omitted.

I once said to the CTO of the company I worked for "do we back up our source code"? He said, "no, it's on github". I said no more.

If nobody has the repo checked out, what are the odds it's important?

You clearly haven't worked much with code over many years. When laptops change, not all existing projects get checked out.

In fact, in VSCode, one can use a project without cloning and checking it out at all.

Re: AWS deleted my 10-year account and all data without warning

#49
post #40

Earlier quoted context omitted.

> If nobody has the repo checked out, what are the odds it's important? Oh boy. Tons of apps in maintenance mode run critical infrastructure and see few commits in a year.

And the people using it multiple times a year delete it afterwards?

> And the people using it multiple times a year delete it afterwards?

The people wouldn't, but in the environments I'm thinking of, security policies might.

What you're leaning into is a high-risk backup strategy that would rely mostly on luck to get something remotely close to the current version back online. It's pretty reckless.

Re: AWS deleted my 10-year account and all data without warning

#50

The amount of self-aggrandizing and lack of self awareness tells me this author is doing to do all of this again. This post could be summed up with "I should have had backups. Lesson learned", but instead they deflect to whining about how their local desktop is a mess and they NEED to store everything remotely to stay organized. They're going to dazzle you with all of their hardened bunker this, and multiple escape r…

The author doesn't grasp what putting all your eggs into one basket means:

> Before anyone says “you put all your eggs in one basket,” let me be clear: I didn’t. I put them in one provider, with what should have been bulletproof redundancy:

That's one basket. A single point of failure. "But it should have been impossible to fail!" Backups are to handle the "impossible" failure (in reality nothing is 100% reliable).

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