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Turn any diagram image into an editable Draw.io file. No more redrawing

imagetodrawio.com

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Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#41

Post by matthewshere »

geor9e wrote: post #26

On first try: "Insufficient credits. Please purchase more credits to continue." Flagged for not gratifying my intellectual curiosity.

That’s a terrible first impression, and we are sincerely sorry. Failing to gratify your intellectual curiosity is the worst possible outcome for us.

You were right to flag it. The onboarding flow was broken, and we've since fixed it based on this feedback.

We've now introduced two key changes:

1. A no-login trial to let you test the tool immediately.

2. 5 free credits for every user who signs up, ensuring you can run several tests before seeing any paywall.

We understand if the ship has sailed, but if your curiosity remains, we would be grateful for a second chance.

Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#42

Post by matthewshere »

goshx wrote: post #22

deceiving.

We're very sorry that our actions came across as deceiving. That was never our goal, but we understand that the impact is more important than the intent.

To be transparent, we were struggling to manage the high costs of the AI models and made a clumsy decision to put a wall up too early. It was the wrong choice, and we apologize.

We've listened to the feedback and have since corrected our mistake. You can now try the product without signing in, and if you do register, you'll get 5 free credits to test it properly. We hope this action demonstrates our true intention, which is to build a product people genuinely like and trust. We'd be grateful if you'd consider trying it again.

Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#43

Post by matthewshere »

albert_e wrote: post #5

Suggestion for an add-on feature ... Youtube videos that are lectures with slide shows .. or PDF slide decks ..can also be a input / starting point..with some additional detection and parsing. Both can have multiple images in them.

This is an excellent idea, thank you so much for suggesting it. You're right, parsing lecture videos and PDFs to extract diagrams would be a powerful feature.

We've officially added it to our backlog. We're excited about this one and will prioritize it.

We genuinely appreciate you taking the time to share your thoughts. Please keep the great ideas coming!

Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#44

Post by matthewshere »

subhobroto wrote: post #17

This is a very well done site but perhaps a bit too much of a demand test to be on HN which is extremely tech heavy (the typical reader is likely to wonder "I can already ask an LLM to do this. Why would I pay this company to do this for me?"). This would do very well on other, less tech heavy sites. I would also suggest some changes. Above the fold, there's a lot of pitch how Draw.io requires "No credit card, no tri…

Wow. Thank you for such a thoughtful, detailed, and genuinely helpful comment.

Honestly, after a day of fielding a lot of (justified) criticism, reading something so constructive and encouraging is incredibly moving for our team. We're trying to create a good experience for everyone, and it's clear we've made some major mistakes.

You are absolutely right about the core problem in our messaging. In our effort to praise Draw.io, we completely missed that we were setting a misleading expectation for our own service. Your suggestions on how to fix this—clarifying the value proposition, sponsoring Draw.io, and sharing our journey—are all fantastic ideas. They're not just tweaks; they're a roadmap for how we can build trust and communicate better.

We'll be discussing your advice as a team and will use it to guide our next steps. Thank you again for your generosity and guidance. It is immensely valuable.

Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#45

Post by matthewshere »

jacon1 wrote: post #18

Weird choice that you can't even see an example of the image->draw.io conversion without creating an account

Great catch, and thank you for pointing this out.

That wasn't a deliberate choice but a bug in our front end. We've just pushed a fix for it. The showcase examples should be visible to everyone now without an account.

Re: Turn any diagram image into an editable Draw.io file. No more redrawing

#46

Post by 4ndrewl »

matthewshere wrote: post #35
4ndrewl wrote: post #29

Earlier quoted context omitted.

The problem is that it's really easy to say 'blah blah our service can do xyz' but we know all too well that when using LLMs most often it doesn't live up to the hype (worse still you know different users will get different diagrams from the same source). The 'trust us, give us your money, it'll work' model isn't viable given the current state-of-the-art of LLMs.

You are absolutely right, and thank you for the direct feedback. Forcing a sign-up before demonstrating value is a poor experience, and we're sorry. It’s clear we got this part wrong initially. It was feedback exactly like yours that prompted us to fix this. We have now added a no-login trial so you can test the tool without creating an account. We know we have to earn your trust, and this is a direct result of learn…

Thank you!
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