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We built an air-gapped Jira alternative for regulated industries

plane.so

41–50 of 201 posts

Re: We built an air-gapped Jira alternative for regulated industries

#42

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

> Turns out when you eliminate all network latency, things get snappy. Same experience with JIRA. I read all these negative comments here and elsewhere about how slow and clunky JIRA was, and I couldn't relate at all. Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. We've since moved to JIRA Cloud ourselves, and I understand now. We moved and none of the…

> We've since moved to JIRA Cloud ourselves, and I understand now.

Jira on-prem was dog slow, yes, especially if it didn't live on the same server as the database. But Jira Cloud? It isn't much faster than that! It's a piece of hot mess. Loading placeholders everywhere. Really I have absolutely zero idea what Atlassian is doing, but I know for sure optimizing for performance is not amongst the things they are doing.

Re: We built an air-gapped Jira alternative for regulated industries

#44
post #30
post #23

Earlier quoted context omitted.

How do you handle compliance in confirming that the product is only used for the license duration? (Or is it more of a one time purchase plus recurring fee for updates?)

At this level (govt, 6 figure+ deals) I would at least consider if this problem should have a non-tech solution, and instead have a legal/lawyer solution. In my experience (not US based though) the govt contracts are under compliance programmes as well so the govt agency’s legal/contract mgmt team would probably follow up internally on expiring contracts (ie licences) and require the owning stakeholder to either rene…

Years back a friend of mine's startup failed when USAF pirated their software and the original customer org stopped paying for it.

Feds are DMCA immune, so no real recourse.

Re: We built an air-gapped Jira alternative for regulated industries

#45
TBH, if I were working in such a highly regulated industry, I'd be very hesitant about buying software from a company with a .so domain and basically beholden to the whims of the government of Somalia.

If they said "implement a backdoor for us or all your non-airgapped customers lose access tomorrow", are you sure the company would be able and willing to say no?

Re: We built an air-gapped Jira alternative for regulated industries

#47
post #30

Earlier quoted context omitted.

At this level (govt, 6 figure+ deals) I would at least consider if this problem should have a non-tech solution, and instead have a legal/lawyer solution. In my experience (not US based though) the govt contracts are under compliance programmes as well so the govt agency’s legal/contract mgmt team would probably follow up internally on expiring contracts (ie licences) and require the owning stakeholder to either rene…

Years back a friend of mine's startup failed when USAF pirated their software and the original customer org stopped paying for it. Feds are DMCA immune, so no real recourse.

Sounds like having only one paying customer was the real cause of the business’s failure.

Re: We built an air-gapped Jira alternative for regulated industries

#48
post #5

Earlier quoted context omitted.

> cloud-only tools like Jira. But Jira is not cloud-only? https://www.atlassian.com/enterprise/data-center

They've removed it from their pricing page now, but when they announced the discontinuation of the regular on-prem server the minimum for datacenter was like 500 licensed users or something along those lines. In any case it was clear it's not for small shops like us. That said, air-gapped is a hefty requirement, so perhaps those customers are predominantly large?

> That said, air-gapped is a hefty requirement, so perhaps those customers are predominantly large?

There are lots of very small classified networks out there with only a few dozen users.

There are a lot more user communities course that aren’t necessarily airgapped, but where they have special compliance requirements that pretty much mandate self hosting (or at least bring-your-own cloud.)

Re: We built an air-gapped Jira alternative for regulated industries

#49
> This post explores the journey of building this specialized deployment option for regulated industries where data sovereignty isn't just preferred—it's mandatory.

This is an AI writing tell: "It's not just x—it's y."

https://youtu.be/9Ch4a6ffPZY

Re: We built an air-gapped Jira alternative for regulated industries

#50
post #43

Any more details about the offline patch/upgrade process? When I looked at gitlab years ago, it handled that fine but the documentation seemed "nervous" about it.

You'll find all the docs here: https://developers.plane.so/self-hosting/methods/airgapped-e...
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