Live data from Hacker News

Fakespot shuts down today after 9 years of detecting fake product reviews

blog.truestar.pro

41–50 of 289 posts

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#41

> Mozilla couldn't find a sustainable business model for Fakespot despite its popularity I don't know if it's fair for me to armchair quarterback, but still - what was their business model when they decided to do the acquisition? From the outside looking in barely did anything whatsoever. I browse Amazon using Firefox extremely often and I don't recall seeing any helper UI pop up. Even so, what would have been their…

I recall seeing the Mozilla Review Checker pop up on Amazon shortly after I started using it as my daily driver.

I dismissed it quickly because fake reviews is not a problem I have. Maybe I'm not the target market? I do buy a lot on Amazon but can't recall ever thinking I felt burned by fake reviews.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#42
I think by now I have quickly learnt that they can just read all the worst reviews and see if they can: 1. put up with the drawbacks, 2. see how frequent manufacturing defects are. 5* reviews are only useful if they upload real images.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#43

> Mozilla couldn't find a sustainable business model for Fakespot despite its popularity I don't know if it's fair for me to armchair quarterback, but still - what was their business model when they decided to do the acquisition? From the outside looking in barely did anything whatsoever. I browse Amazon using Firefox extremely often and I don't recall seeing any helper UI pop up. Even so, what would have been their…

Mozilla seems infected by corporate board members who probably have conflicts of interest including investments in Amazon, Google, etc.

Mozilla seems to be infected by upper management that feels a need to justify ever spiraling salaries.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#44
I sell books on Amazon.com through their KDP Direct platform, and I have one book with two different covers; each is its own "book" in their catalog. FakeSpot repeatedly marked reviews I knew were valid as fake; I knew this based on the fact that the same reviewer reviewed the "other" book and that review was NOT flagged as fake. And this happened multiple times, and sometimes the wording of the two reviews were different. Further investigation showed FakeSpot had rather a poor reputation overall due to too many false positives. Good riddance, as far as I'm concerned.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#45

I sell books on Amazon.com through their KDP Direct platform, and I have one book with two different covers; each is its own "book" in their catalog. FakeSpot repeatedly marked reviews I knew were valid as fake; I knew this based on the fact that the same reviewer reviewed the "other" book and that review was NOT flagged as fake. And this happened multiple times, and sometimes the wording of the two reviews were diff…

That's interesting! Did you have any guesses as to what might have been setting it off to mark those reviews as false positives?

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#46
It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up.

You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review.

You've got a plethora of LLMs out there just itching to GENERATE.

Then an expensive option I was suprised happened - I bought a Dyson clone vacuum cleaner off of Amazon. A few weeks later, the company emailed me and said 'We have a new model. Buy that one, leave a review, we'll refund the purchase'. So I did it. This happened about 10 more times in 2024. My outdoor shed is entirely stick vacuums.

Feel a bit dirty doing it but that's ok I've got 12 vacuums that can clean my conscience.

I think Fakespot would have difficulty with all 3 of these scenarios.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#47
post #18

I did search around looking for alternatives and the landscape isn't great. There's ReviewMeta.com which doesn't work 100% of the time and is no longer actively maintained as far as I can tell. TheReviewIndex.com I didn't find to be very helpful, as it doesn't index all products and sometimes just refuses to check on listings you ask it to. It seems to have some kind of subscription model, but they don't list the pri…

I mentioned it briefly in the blog post, but this is exactly what I'm working on! Essentially, a spiritual successor to Fakespot that combines LLM analysis, more traditional ML techniques, and rule-based heuristics to detect fake reviews. I'll likely go the "subscription with generous free trial" route, to avoid meeting the same fate as Fakespot. I'm actively working on a prototype and have a landing page at https://…

I saw that actually. I mentioned in another post on here recently that I figured that the only way a Fakespot v2 could exist is with a subscription model, but on the other hand, it's probably not something I could afford. Good luck with it though! You could always try advertising & affiliate links as a test to monetize the service as well.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#48

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

Some company paid be 100 bucks to change my review to be positive so they sent the money via PayPal no problem then I changed the review to say they paid me to write a glowing review and of course Amazon ended up removing the review for being harmful to their customers

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#49
post #27

Earlier quoted context omitted.

It sure does get there quick though. And heads back to the warehouse for free if you don’t like it.

Counterfeit items are contraband and may not be legal to be shipped or mailed, as they are evidence that a crime may have occurred. To return counterfeit items for material benefit to the seller or agent in order to receive a refund is possibly helping the fraud to continue by allowing the destruction of property/evidence. I advise all folks who suspect counterfeit goods to report them to the FTC and their local poli…

Is this something you've actually done? You might want to work on your pitch, it comes across as a little crazy haha

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#50

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

Can I have a vacuum?
Post reply on HN