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Synology Lost the Plot with Hard Drive Locking Move

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Re: Synology Lost the Plot with Hard Drive Locking Move

#42

My next NAS is going to be Ubiquiti UNAS Pro . 7 drive bays for $499. Can’t beat it.

Can you put a custom OS on it, wiping their software? I have a network rack in my basement (so, shallow depth, can’t fit a “full” depth server) and I’m looking for a dumb box of hard drives with otherwise simple/supported-by-linux hardware that I can use to build my own NAS. I don’t really want to use unifi’s software for it (plus it’s nice to just run plex/jellyfin/etc directly on the box) I currently plug a USB3 4-…

No can’t run custom OS as far as I know; without some seriously hackery. Admittedly UniFi NAS software currently is not nearly as feature rich and enterprise as TrueNAS for example, but it’s all very new. Ubiquiti has had a track record lately of iterating very quickly adding more and more enterprise features into their products. I expect to see more hardware offerings in the UNAS line soon as well. Highly recommend Ubiquiti! I have a complete setup at my house with their switches, routers, APs, and protect cameras. It’s awesome!

Re: Synology Lost the Plot with Hard Drive Locking Move

#43

My next NAS is going to be Ubiquiti UNAS Pro . 7 drive bays for $499. Can’t beat it.

At first I was going to balk but then I remembered I paid ~$1.5K for a 12-bay Synology (and again for the 12-bag expansion unit). This is much larger I think (and it bugs me that it’s not an even number of drives, and the offset of the drives is unpleasant) but it’s rackable so that’s a plus. The only thing I’d want to know is sound (and I’m sure I can find a YouTube video). I’ve been looking for an excuse to go all-…

I believe the UNAS Pro is exceptionally quiet. Agree 7 drive is strange but they wanted their touchscreen so. I expect to see additional hardware units in the UNAS lineup released. Perhaps non-pro and enterprise versions.

Highly recommended Ubiquiti. I have it all throughout my house.

Re: Synology Lost the Plot with Hard Drive Locking Move

#44
post #31

My next NAS is going to be Ubiquiti UNAS Pro . 7 drive bays for $499. Can’t beat it.

What is the File System? BTRFS or ZFS? I only wish they do a 2 Bay or 4 Bay version. Or better yet something like Time Capsule. 2 Bay + Ubnt Express.

Mdadm for the raid, btrfs for the filesystem. I expect to see them iterate and add ZFS eventually as well as new hardware units. Perhaps non-pro and enterprise versions.

Re: Synology Lost the Plot with Hard Drive Locking Move

#45

Earlier quoted context omitted.

Can you put a custom OS on it, wiping their software? I have a network rack in my basement (so, shallow depth, can’t fit a “full” depth server) and I’m looking for a dumb box of hard drives with otherwise simple/supported-by-linux hardware that I can use to build my own NAS. I don’t really want to use unifi’s software for it (plus it’s nice to just run plex/jellyfin/etc directly on the box) I currently plug a USB3 4-…

No can’t run custom OS as far as I know; without some seriously hackery. Admittedly UniFi NAS software currently is not nearly as feature rich and enterprise as TrueNAS for example, but it’s all very new. Ubiquiti has had a track record lately of iterating very quickly adding more and more enterprise features into their products. I expect to see more hardware offerings in the UNAS line soon as well. Highly recommend…

I assume the UniFi NAS isn't meant for running Plex, for example. Most people seem to want a general purpose mixed media server, which can handle a bunch of data but where a good chunk of that data is movies/music/books that they want to stream. A good percentage of people probably also want to run docker containers. The $500 for (was it 7?) bays of storage is great, but probably mainly functions as a true NAS, so maybe not what a lot of people want. (I think the term "NAS" is a bit overused and can be deceptive for newer users entering the market)

Re: Synology Lost the Plot with Hard Drive Locking Move

#46
I've no experience with Synology and have no opinion regarding their motivations, execution, or handling of customers.

However...

Long long ago I worked for a major NAS vendor. We had customers with huge NAS farms [1] and extremely valuable data. We were, I imagine, very exposed from a reputation or even legal standpoint. Drive testing and certification was A Very Big Deal. Our test suites frequently found fatal firmware bugs, and we had to very closely track the fw versions in customer installations. From a purely technical viewpoint there's no way we wanted customers to bring their own drives.

[1] Some monster servers had tripple-digit GBs of storage, or even a TB! (#getoffmylawn)

Re: Synology Lost the Plot with Hard Drive Locking Move

#47
post #45

Earlier quoted context omitted.

No can’t run custom OS as far as I know; without some seriously hackery. Admittedly UniFi NAS software currently is not nearly as feature rich and enterprise as TrueNAS for example, but it’s all very new. Ubiquiti has had a track record lately of iterating very quickly adding more and more enterprise features into their products. I expect to see more hardware offerings in the UNAS line soon as well. Highly recommend…

I assume the UniFi NAS isn't meant for running Plex, for example. Most people seem to want a general purpose mixed media server, which can handle a bunch of data but where a good chunk of that data is movies/music/books that they want to stream. A good percentage of people probably also want to run docker containers. The $500 for (was it 7?) bays of storage is great, but probably mainly functions as a true NAS, so ma…

I fully expect Ubiquiti to add some sort of container / VM support eventually to their UNAS products.

Re: Synology Lost the Plot with Hard Drive Locking Move

#48
post #25
post #23

Earlier quoted context omitted.

> S3 or glacier This is the same product. > 20TB I think we might be pushing the 1% case here. Just because we can shove 20TB of data into a cute little nas does not mean we should. For me, knowledge that the data will definitely be there is way more important than having "free" access to a large pool of bytes.

20TB isn't all that much anymore, especially if you do anything like filming, streaming, photography, etc. Even a handful of HQ TV shows can reach several TB rather quickly.

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Re: Synology Lost the Plot with Hard Drive Locking Move

#49

I currently run 2 Synology NAS's in my setup. I am very satisfied with their performance, but nevertheless I will be phasing them out because their offerings are not evolving in line with customer satisfaction but with profit maximization through segmentation and vertical lock-in.

I'm in a similar position. I'm on my second NAS in the last 12 years. I've been very satisfied with their performance, but this kind of behavior is just completely unacceptable. I guess I'll need to look into QNAP or some other brand. Also, I think my four disc setup is in a RAID 5, but it might be Synology's proprietary version, so I'll need to figure out how to migrate off of that. I don't think I'll be able to jus…

Even Synology's "proprietary" RAID is just Linux mdadm, and they have instructions on their website on how to mount it under Linux. One of the reasons I preferred Synology in the first place was their openness about stuff like that!

Re: Synology Lost the Plot with Hard Drive Locking Move

#50

Earlier quoted context omitted.

I'm in a similar position. I'm on my second NAS in the last 12 years. I've been very satisfied with their performance, but this kind of behavior is just completely unacceptable. I guess I'll need to look into QNAP or some other brand. Also, I think my four disc setup is in a RAID 5, but it might be Synology's proprietary version, so I'll need to figure out how to migrate off of that. I don't think I'll be able to jus…

Even Synology's "proprietary" RAID is just Linux mdadm, and they have instructions on their website on how to mount it under Linux. One of the reasons I preferred Synology in the first place was their openness about stuff like that!

Awesome to know! I'll read up on mdadm, appreciate the pointer!
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