Earlier quoted context omitted.
Maybe you're confused by entropy? It's pretty well established in different domains. There are multiple ways to look at the same phenomenon, because it's ubiquitous and generalized across systems. It comes down to information and uncertainty. The article in question does attempt to explain all of this if you read it.
Maybe I am. The part of thr article on information theory is more about mathematics than software. I don't deny there could be some generalization there. The problem I see is that this could slip to measure human actions, which are also source of uncertainty, but although the words fit, in this particular case I think associating it with classical entropy does more harm than good. https://en.m.wikipedia.org/wiki/Soft…
Even in physics itself, the word "mass" has multiple contexts (inertial, gravitational, and conversion to energy) in which it is used. Einstein made quite a lot of hay out of relating the three. "Entropy," too, has multiple contexts.
The second thing possibly tripping you up is the tendency for scientific terms to be poorly appropriated into a new context, like "theory." You can fight this but it is a losing battle, so I typically just try to set it aside.