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Apple's Software Quality Crisis

eliseomartelli.it

41–50 of 1001 posts

Re: Apple's Software Quality Crisis

#42
post #27

Anecdotally, Apple Music has deteriorated exponentially for me. iTunes was such a stable, usable piece of software, but I can't get reliable use out of Apple Music for the life of me. It _feels_ like a shoddy Electron app. But that's not fair to the actual Electron (or similar) apps that actually work. For all its many design and product flaws, Spotify actually works.

I never liked iTunes. I always found it horrible and difficult to find my way around. Apple Music makes me miss those days.

Re: Apple's Software Quality Crisis

#43
post #27

Anecdotally, Apple Music has deteriorated exponentially for me. iTunes was such a stable, usable piece of software, but I can't get reliable use out of Apple Music for the life of me. It _feels_ like a shoddy Electron app. But that's not fair to the actual Electron (or similar) apps that actually work. For all its many design and product flaws, Spotify actually works.

It really is bad. I mean, the navigation design is bad to start with (just back, no forward? Genres are under Search?), and it’s buggy. It hangs randomly and sometimes it just doesn’t make sound (you had one job!).

Re: Apple's Software Quality Crisis

#44
post #30

Is this a real problem, or a perceived problem? I know people like to complain about Apple's software quality - but is this actually an issue - or just the popular thing to say?

Using macOS since Tiger as daily driven. Never been worse. Needs a “Snow Leopard” year.

Re: Apple's Software Quality Crisis

#45
post #7

I would pay a premium for a system that never gets any new features except for bug & security patches. In fact, that's more or less what iOS was for a long time, and I loved every second of it. Once you have a good feature set, you can spend years and years ironing out 100% of the bugs and vulnerabilities and you'd build a rabid fanbase of crotchety tech-saturated users like me. I want something that Just Works.

What? iOS without new features? When? Every release since 1.0 had a big splashy feature

Initially it was building out the basic feature set. Now it seems every time they add a new swipe or icon it breaks my mental model of how my phone works without adding something that I needed.

Apple is caught by their own success: the iPhone is mammoth hit but they've reached the end of its growth. So they've got a whole organization built around making it more compelling to grow the sales, but they should really switch gears: put the iPhone into maintenance mode and invent something completely new. Easy to say, hard to do, trillions on the table if they pull it off.

Re: Apple's Software Quality Crisis

#47
post #7

I would pay a premium for a system that never gets any new features except for bug & security patches. In fact, that's more or less what iOS was for a long time, and I loved every second of it. Once you have a good feature set, you can spend years and years ironing out 100% of the bugs and vulnerabilities and you'd build a rabid fanbase of crotchety tech-saturated users like me. I want something that Just Works.

You probably would, but that's the number one complaint about Debian: "Where is my fix of new shiny?"

Re: Apple's Software Quality Crisis

#48
post #27

Anecdotally, Apple Music has deteriorated exponentially for me. iTunes was such a stable, usable piece of software, but I can't get reliable use out of Apple Music for the life of me. It _feels_ like a shoddy Electron app. But that's not fair to the actual Electron (or similar) apps that actually work. For all its many design and product flaws, Spotify actually works.

The podcast app is the same shoddy-ness. Re-arranging things in the queue is such a PIA.

Re: Apple's Software Quality Crisis

#49
post #39
post #30

Is this a real problem, or a perceived problem? I know people like to complain about Apple's software quality - but is this actually an issue - or just the popular thing to say?

It’s not worse than Microsoft. But somehow, Microsoft and Apple are inferior to their previous selves. New features and bug fixes, yes. But we seem to lose a lot. In terms of quality, performance and unfeatures.

I'm aware of UI inconsistencies, like this dated article below.

https://www.corbinstreehouse.com/blog/2021/10/macos-12-monte...

But was curious is are people having stability & reliability type of software quality problems.

Re: Apple's Software Quality Crisis

#50
post #27

Anecdotally, Apple Music has deteriorated exponentially for me. iTunes was such a stable, usable piece of software, but I can't get reliable use out of Apple Music for the life of me. It _feels_ like a shoddy Electron app. But that's not fair to the actual Electron (or similar) apps that actually work. For all its many design and product flaws, Spotify actually works.

If Spotify doesnt work they are dead in the water. If Apple Music doesnt work, thats a rounding error.
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