Earlier quoted context omitted.
> Why is the option to use the AirPods in “normal” mode being removed? I'd challenge the idea that off/passive really is the "normal" mode, from the ordinary user's POV or Apple's POV. The headphones just don't sound good in this configuration, with neither the background nor the audio sounding clear. They aren't engineered to give good sound isolation OR good background pass-through without active support, and until…
>which users would expect to be working whenever they are wearing the headphones (or at minimum, whenever music is playing). Why would that be the case?
I suppose there are probably some people who buy AirPods for the better device to device bluetooth integration but otherwise don't use ANC, but I suspect they don't even approach a significant fraction of Air Pod owners.