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Hetzner Cloud Expands to Singapore

hetzner.com

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Re: Hetzner Cloud Expands to Singapore

#41

Post by matteocontrini »

awesomeMilou wrote: post #30
Hetzner_OL wrote: post #13

Earlier quoted context omitted.

We get asked this question a lot, so we wrote up an explanation: https://docs.hetzner.com/robot/general/pricing/hetzner-prici... --Katie

> We try not to cross subsidize our products or services. Could you then at least start offering object storage on top of your regular storage offerings in the cloud? You have repeatedly stated you won't do this, but I don't understand why. I think people using your services would pay a premium for an AWS compatible storage API.

There are actually hints they're working on S3-compatible object storage:

https://www.reddit.com/r/hetzner/comments/14e8asj/object_sto...

Re: Hetzner Cloud Expands to Singapore

#42

Post by citrin_ru »

shay_ker wrote: post #10

How does Hetzner manage to be so much cheaper than AWS & GCP? Are the other cloud providers just making THAT much margin, or does Hetzner have a special angle?

I have an impression that EC2 instances are priced so high to discourage their use and instead steer customers to managed services: S3, CludFront, Lamda, RDS, SQS, Fargate e. t. c.

Re: Hetzner Cloud Expands to Singapore

#43

Post by Hetzner_OL »

nozzlegear wrote: post #27
apitman wrote: post #21

I maintain a list[0] of tunneling software a la ngrok or Cloudflare Tunnel and open source alternatives. I'm considering entering the commercial market and offering a hosted solution. These services tend to have very low CPU/RAM requirements, but relatively high network usage. This led me to comparing network usage pricing across VPS providers. Somewhat ironically, Hetzer's pricing (20TB/mo for a $5 VPS) is so good t…

The other person deleted their comment to you about Hetzner accounts being randomly terminated before I could reply, so I'll send my reply here: This happened to me when I tried to sign up for Hetzner on a whim in June. I'd heard they have ARM offerings and wanted to try them out, so I got through the account registration process and set up a machine. I'm not exactly sure what I did wrong – I think I was trying to ch…

Hi there, thanks for sharing your experience here with others. Generally, we ask customers to not use a VPN or proxy when they create their account. We also have some other tips here: https://www.reddit.com/r/hetzner/comments/1cmhvzs/new_accoun... Like any serious web hosting company, we need to take measures to try to reduce abuse as much as possible, and our experience shows that being somewhat overly careful with new customers helps us to do this. Perhaps your use case isn't large enough to warrant it, but we also have ARM-based dedicated servers. They have a setup fee, but you can cancel them on an hourly basis. https://www.hetzner.com/dedicated-rootserver/matrix-rx/ --Katie

Re: Hetzner Cloud Expands to Singapore

#44

Post by znpy »

Hetzner_OL wrote: post #4

Thanks for posting about our good news! Here's some additional information about the new location: Hetzner Docs, Cloud locations: https://docs.hetzner.com/cloud/general/locations Hetzner Docs, Cloud Networks: https://docs.hetzner.com/cloud/networks/faq#can-networks-spa... What's new, Cloud: https://docs.hetzner.cloud/whats-new --Katie, Hetzner

Just asking: it'd be nice to have some discount based on committing (and maybe pre-paying) on resources.

I'm evaluating moving some of my personal stuff to Hetzner and if I do so I'd likely stay there for years.

It'd be nice to be able to commit to, say, keep a virtual server (or some block storage) for one year (or more?) and get a nice discount.

Any chance we'll see something like that in the future?

Re: Hetzner Cloud Expands to Singapore

#45

Post by Hetzner_OL »

notsylver wrote: post #29

I hope storage boxes come to Singapore, they're ridiculously affordable for backups. I don't see it happening though, considering the US datacenter still doesn't have them available. I can dream I guess - the ping from AU to EU/US is so high that it takes months to backup to them, but nothing else is affordable unless you're only backing up a few TB.

Hi there, As a general rule, we don't publish roadmaps on upcoming new products/features/locations/etc. However, I can offer to send a +1 for you for our customer wishlist for Storage Boxes in Singapore. If anyone else would like this, please just upvote it, and I will pass that feedback on. (Several other people on reddit requested this, so you're not the only one.) --Katie

Re: Hetzner Cloud Expands to Singapore

#46

Post by Hetzner_OL »

ralferoo wrote: post #20

Seems quite pricey to me: CPX11 - 2 shared vCPU, 2 GB RAM, 40 GB, 1TB bandwidth, €7.90 + VAT CCX13 - 2 dedicated vCPU, 8 GB RAM, 80 GB, 1TB bandwidth, €21.50 + VAT For comparison with Germany, Finland and US with 20 TB bandwidth: CCX12 is €4.35 + VAT, CCX13 is €12.49 + VAT People have been asking for other regions for a long time, but Hetzner is usually extremely good price for the specs but in this case the bandwidt…

We strive to always make our prices as fair as possible. We did the same when we set the prices for the new location in Singapore. We didn't want to offset the costs there by making other locations in Europe and the US more expensive. You can also see this philosophy at work in the pricing for our dedicated servers in Finland. The energy prices there are lower, so the monthly price for our dedicated servers there are lower too. --Katie

Re: Hetzner Cloud Expands to Singapore

#47

Post by Hetzner_OL »

dizaime wrote: post #34

I spent last night migrating ERPNext 80G's box from Hetzner US, Hillsboro to Singapore. I love the seamless experience. - Take a snapshot from US's box. - Restore US snapshot to new Singapore box. - Wait about 15min and it's done. The prices are still nice, compared to Digital Ocean, Vultr, or Linode.

Thanks for that feedback! I will make sure to share it with the teams! That streamlined experience is something that we work hard to achieve. --Katie

Re: Hetzner Cloud Expands to Singapore

#48

Post by Hetzner_OL »

matteocontrini wrote: post #41
awesomeMilou wrote: post #30

Earlier quoted context omitted.

> We try not to cross subsidize our products or services. Could you then at least start offering object storage on top of your regular storage offerings in the cloud? You have repeatedly stated you won't do this, but I don't understand why. I think people using your services would pay a premium for an AWS compatible storage API.

There are actually hints they're working on S3-compatible object storage: https://www.reddit.com/r/hetzner/comments/14e8asj/object_sto...

If/when we are able to provide object storage in the future, we will announce it on our social media channels, our customer forum, and our customer newsletter. We are also always very grateful to anyone who posts our good news here on HN. --Katie

Re: Hetzner Cloud Expands to Singapore

#49

Post by Hetzner_OL »

Zealotux wrote: post #11
shay_ker wrote: post #10

How does Hetzner manage to be so much cheaper than AWS & GCP? Are the other cloud providers just making THAT much margin, or does Hetzner have a special angle?

IIRC, they produce their own hardware (including using consumer-grade components, if I'm not mistaken) and optimize every bit for efficiency. Managed services also come with an extra fee. From my experience, they're also more selective about clients. They're also based in Germany, so they don't have to pay the hyper-inflated SV salaries and probably don't overhire, but I'm only speculating here.

One thing that I like about working at Hetzner is that it is privately owned, so we don't have a bunch of investors expecting an ever-increasing return on their investments. We can re-invest profits in the company itself, in our infrastructure, and in our crew. --Katie

Re: Hetzner Cloud Expands to Singapore

#50

Post by Hetzner_OL »

attendant3446 wrote: post #23

Do they still require a utility bill to open an account?

Hey there, As with most other reputable web hosting companies, we have a KYC (know your customer) process. With some customers, we may ask them to provide documentation to help us verify their identity/customer information, and we accept many forms of documents to help us with this. Some customers will indeed use a utility bill to help us do this. We understand that going through any KYC process isn't fun, but it does help us to reduce abuse, and that is something we take very seriously. --Katie
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