Not sure if it's related, but www.pythonanywhere.com is also down.
Doesn't look like it, their IP is owned by a German company.
Tell HN: Heroku is Down (update: recovering as of 10PM PST)
41–50 of 116 posts
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#42That's odd, because I thought the error occurred in my application. No? You sure? Just look at this error message, "An error occurred in the application and your page could not be served."
Oh, so you mean the error message aren't accurate? That even though the error is actually above Heroku, a much greater failure, that my application will still be blamed, and that's what my users and bosses are going to see?
And you're saying this is going to happen multiple times per month?
Well shit, and here I thought Heroku was an improvement. I guess rapid scalability and beautifully integrated add-ons doesn't make up for compromised stability. I mean, if it's not going to work, who cares?
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#43I want a credit on my Heroku account. Paying $71/month for shit like this is stupid.
Maybe for the database service, but dynos and workers are paid for by the hour, aren't they?
All services are billed based on time usage (its not hourly, its much more granular), including the database.
That said, an outage is still an outage.
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#44This is why http://AppFog.com/ is investing in multiple IaaS and is not being hit nearly as hard.
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#45Their uptime percentage is 99.97%, but I'm having a hard time fighting the recency effect that is telling me to get off the platform ASAP.
I just got up (it's morning in Israel), and a client of mine in the US with a major, mission-critical application was screaming (rightly so) that things are down. We're already looking into alternatives -- perhaps not leaving Heroku altogether, but certainly not depending on them 100 percent. There's no way that we can entrust the business to something that can just catastrophically fail at any moment. I've been runn…
> There's no way that we can entrust the business to something that can just catastrophically fail at any moment.
Anything, including service providers, can catastrophically fail at any moment. Fault-tolerant architectures are based on redundancy (including infrastructure provider redundancy, as you mention), not on "guaranteed" SLAs.
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#46Their uptime percentage is 99.97%, but I'm having a hard time fighting the recency effect that is telling me to get off the platform ASAP.
That's 99.97 for the last month . Which is ridiculous, 9s for most services use years as standard. Of course if heroku did that they wouldn't look so good.
if you have a year of 99.97 months, don't you have a 99.97 year? how does having a shorter time make the numbers look better?
[edit: i realise they could be hiding worse months, but i don't think that's what the post i am replying to meant. perhaps i am reading it wrong.]
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#47Everyone should take a page from the book of Netflix right now. It's pretty embarrassing to be anyone that's entirely down and can't do a thing about it due to an EC2 outage.
How do you explain to your customers/users/etc that you were down and have absolutely no control of when you will be back online? How can you explain it to yourself?
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#48Can we get this title renamed to AWS outage as the problem is not Heroku.
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#49Related: Right now when I try to cat /proc/mdstat or use mdstat to look at my RAID status, it just hangs. Seems it's trying to contact the EBS volumes and it's just failing. Any way to actually view my raid status?
Re: Tell HN: Heroku is Down (update: recovering as of 10PM PST)
#50Their uptime percentage is 99.97%, but I'm having a hard time fighting the recency effect that is telling me to get off the platform ASAP.
That's 99.97 for the last month . Which is ridiculous, 9s for most services use years as standard. Of course if heroku did that they wouldn't look so good.
It doesn't matter whether gauged by the month or year. It's a percentage. If they have 99.97% uptime every month for a year, they'll still have 99.97% uptime for the year.