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One-man SaaS, 9 Years In

blog.healthchecks.io

41–50 of 221 posts

Re: One-man SaaS, 9 Years In

#41
I wouldn't be surprised if he 2x his price and wouldn’t have much churn.

Increasing your pricing is the #1 way to grow revenue and weed out customers who abuse customer support.

https://healthchecks.io/pricing/

With that being said, he clearly knows what he’s doing - don’t take advice from strangers :)

Re: One-man SaaS, 9 Years In

#42
post #36

Earlier quoted context omitted.

“As simple as email…” You could at least be realistic instead of blatantly sounding like a zealot.

The notes on self-hosting[1], from somebody making $14k/month relying on Maddy, says it pretty realistically. The author goes into a fair amount of detail covering what he did and it sounds pretty simple compared to what it was ten years ago. I'm not sure zealotry is the best way to push back against conventional wisdom, but otoh the parent comment didn't sound zealous to me. In fact the more I read about Maddy[2] th…

How accurate are IP reputation checking services?

Re: One-man SaaS, 9 Years In

#44
> Web servers upgraded to Hetzner’s AX42 (AMD 8700GE, 8 cores). On the old machines, saw a few nonsensical Python exceptions. A kernel update and a reboot didn’t fix it. Rather than messing with hardware troubleshooting, I upgraded to newer, faster, and more efficient machines.

> Database servers upgraded to Hetzner’s EX101 (Intel 13900, 8+16 cores). I was setting up new database replicas after an outage and failover event and took the opportunity to upgrade hardware.

Does anybody know if this setup is containerized? I have to say, I love that this is running on dedicated servers. I don't know how many times I burned myself out trying to setup infrastructure in AWS for personal projects only to accumulate a significant monthly bill and nothing substantial to show for it.

Re: One-man SaaS, 9 Years In

#45
post #41

I wouldn't be surprised if he 2x his price and wouldn’t have much churn. Increasing your pricing is the #1 way to grow revenue and weed out customers who abuse customer support. https://healthchecks.io/pricing/ With that being said, he clearly knows what he’s doing - don’t take advice from strangers :)

Although I don’t disagree, the conception of the company was he found an industry and decided to undercut it. Raising prices might be a risk here, since his customers are (presumably) more price conscious

Re: One-man SaaS, 9 Years In

#46
post #44

> Web servers upgraded to Hetzner’s AX42 (AMD 8700GE, 8 cores). On the old machines, saw a few nonsensical Python exceptions. A kernel update and a reboot didn’t fix it. Rather than messing with hardware troubleshooting, I upgraded to newer, faster, and more efficient machines. > Database servers upgraded to Hetzner’s EX101 (Intel 13900, 8+16 cores). I was setting up new database replicas after an outage and failover…

From the blog posts:

> Main values: Simple is good. Efficient is good. Less is more.

> The core infrastructure runs on Hetzner bare metal machines. Hetzner offers amazing value for money and is a big part of the reason why Healthchecks.io can offer its current pricing.

> No containers, no auto-scaling, no “serverless”. Plain old servers, each dedicated to a single role: “load balancer”, “application server” and “database server”.

> The machines are closer to “pets” than “cattle”: I have provisioning scripts to set up new ones relatively quickly, but in practice the working set of machines changes rarely. For example, the primary database server currently has an uptime of 375 days.

Re: One-man SaaS, 9 Years In

#47
post #46
post #44

> Web servers upgraded to Hetzner’s AX42 (AMD 8700GE, 8 cores). On the old machines, saw a few nonsensical Python exceptions. A kernel update and a reboot didn’t fix it. Rather than messing with hardware troubleshooting, I upgraded to newer, faster, and more efficient machines. > Database servers upgraded to Hetzner’s EX101 (Intel 13900, 8+16 cores). I was setting up new database replicas after an outage and failover…

From the blog posts: > Main values: Simple is good. Efficient is good. Less is more. > The core infrastructure runs on Hetzner bare metal machines. Hetzner offers amazing value for money and is a big part of the reason why Healthchecks.io can offer its current pricing. > No containers, no auto-scaling, no “serverless”. Plain old servers, each dedicated to a single role: “load balancer”, “application server” and “data…

Further here (https://blog.healthchecks.io/2022/02/healthchecks-io-hosting...) it says no auto fail over.

Re: One-man SaaS, 9 Years In

#48
post #46
post #44

> Web servers upgraded to Hetzner’s AX42 (AMD 8700GE, 8 cores). On the old machines, saw a few nonsensical Python exceptions. A kernel update and a reboot didn’t fix it. Rather than messing with hardware troubleshooting, I upgraded to newer, faster, and more efficient machines. > Database servers upgraded to Hetzner’s EX101 (Intel 13900, 8+16 cores). I was setting up new database replicas after an outage and failover…

From the blog posts: > Main values: Simple is good. Efficient is good. Less is more. > The core infrastructure runs on Hetzner bare metal machines. Hetzner offers amazing value for money and is a big part of the reason why Healthchecks.io can offer its current pricing. > No containers, no auto-scaling, no “serverless”. Plain old servers, each dedicated to a single role: “load balancer”, “application server” and “data…

So much nostalgia reading that. I wish we could go back

Re: One-man SaaS, 9 Years In

#49
post #41

I wouldn't be surprised if he 2x his price and wouldn’t have much churn. Increasing your pricing is the #1 way to grow revenue and weed out customers who abuse customer support. https://healthchecks.io/pricing/ With that being said, he clearly knows what he’s doing - don’t take advice from strangers :)

Ah, the Broadcom/VMWare strategy...

Small businesses that actually find a market and turn a profit live or die on reputation. I have a feeling that 2x the price (even incrementally over time) would burn a lot of goodwill.

But there is a middle ground. As long as your operating costs don't rise precipitously for whatever reason, you can keep your existing customers on their current pricing and give new customers your new higher price.

It works in web hosting, anyway. (Usually.)

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