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Tell HN: your next idea should focus on aged care

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Re: Tell HN: your next idea should focus on aged care

#41
post #15

Yes - but it is so hard to find persistence and passion for such problems (at least for me).

I know where you're coming from, 100%. But I want to share something that's stayed with me to this day.

When I was in graduate school for architecture fifteen years ago I saw a lecture by an architect I already respected greatly named Niall McLaughlin. He taught at the school (still does I think) so on four consecutive Wednesdays he gave these astounding two hour lectures. And he would take questions after until every question was answered. These events sometimes lasted 3 - 4 hours. The themes were "Architecture and ..." The two I remember without going back into my notes were "Architecture and Tools" and "Architecture and Memory."

This whole shaggy dog story is because "Architecture and Memory" started at the philosophical level but by the end tied in to his own work on memory care facilities. He's a famous architect. Has since won the Sterling Prize, the biggest prize awarded by RIBA. A. Big. Deal. And I don't even know if he publishes his memory care facilities.

But he got into that market - he shared with us - because he had a close family member who needed that care. Flash forward ten years and I'm spending time in a memory care facility with a very close family member. Thinking back to his experience, knowing how it felt. Realizing his personal empathy drove him to pursue a whole area of practice that most would never consider. I doubt he lost money doing these facilities but I can assure you he wasn't doing it for the high profit margins.

I'm absolutely not knocking your statement. The exact opposite sentiment is coming through I hope. If it's an area you're interested in exploring how to delve into and develop ideas within - find a reason to care. What I mean is - if you're interested in developing solutions in the area find a way to identify a real world problem worth solving in it. Volunteer a little at a nursing home or community center with senior programs, meet people facing the issues that come with aging.

Not to say you'd be doing it to be opportunist, but if you're looking for a "product market fit," start by observing the real and present every day challenges of the market. Use it to build the product story. I don't want to sound ghoulish in my biz-speak, but it's real - I think we all have personal experiences where knowing someone going through something gave us a reason to care about that issue in a broader sense.

Good luck - it's an area that is flush with problems worth solving, and I think could be rewarding to explore.

Re: Tell HN: your next idea should focus on aged care

#42

Earlier quoted context omitted.

Having worked in high end residential, I can tell ya the LAST person who's going to want to use a bidet is ironically also the hypothetical "grandpa" who's not rich enough to hire someone to wipe his a$$.

Europeans have no problem using them

Every home I've done for a wealthy person, regardless of age, had bidets. But they're also rich enough to hire people to take care of them as they age.

Coming from a working class background, the perception of "European-ness" is the exact - and possibly only - reason your average American old dude wouldn't use one.

Re: Tell HN: your next idea should focus on aged care

#43

Earlier quoted context omitted.

Having worked in high end residential, I can tell ya the LAST person who's going to want to use a bidet is ironically also the hypothetical "grandpa" who's not rich enough to hire someone to wipe his a$$.

Europeans have no problem using them

Never seen a bidet in Europe. What country do you have in mind?

Re: Tell HN: your next idea should focus on aged care

#44

There is no money in this business to make. Someone who didn't think of their old age in advance definitely hasn't got any money now. Sure, you can try to milk the government, but this is not really a sustainable business.

Many staff in different roles, 3+ shifts a day, 365 days a year is a lot of labour costs. Replacing even a fraction of labour is likely $100K a year of potential investment. More so in expensive labour countries.

Re: Tell HN: your next idea should focus on aged care

#46
post #2

Agree. Simple stuff that people really need is missing. I mean really simple. I can't read product labels even with serious myopia and a magnifying lens. Only Trader Joe's makes readable shelf signage. Use-by dates take 30 seconds to even find. And there are tons more things. I made a list ... It's getting longer. Thanks for posting this.

iOS has a built-in app called “magnifier” which might be more handy than a lens!

Re: Tell HN: your next idea should focus on aged care

#47

There is no money in this business to make. Someone who didn't think of their old age in advance definitely hasn't got any money now. Sure, you can try to milk the government, but this is not really a sustainable business.

Retirement homes are basically in the business of funneling the life savings of elderly residents into their own coffers.

For a fully mobile senior requiring no additional care, you're looking at a minimum of USD $3500/month at an assisted living facility. Add in any nursing needs, and that number will quickly go north of $5k/month. Once you start heading towards your late 80s, that number again quickly doubles.

Note that this does not include medical care, diapers, clothing, a phone, etc.

And this is the bottom of the market. A higher-end home will run double if not more.

In Japan, there are homes for every income tier, from "nothing more than a government pension" on up. Sure, the lower-end homes aren't great, but they beat homelessness by a wide margin. And these are private businesses, not government-run facilities.

Re: Tell HN: your next idea should focus on aged care

#48
post #10

Yep. Spend an hour with an elderly person trying to do things like change a password, unsub from a mailing list, connect a Roku, look at a digital photo album, etc. Will blow your mind wide open. We basically need an entire tier of easy internet for the elderly.

Wouldn’t tech illiteracy eventually die out? Millenials are good with tech and gen z even better. It’s probably still a good niche for the next 20 years. On the other hand poor fitness and mental wellbeing seems affects all age groups.

What constituted tech literacy 20 years ago won't get you very far today. I'm in my 40's and I see it - people my own age who ... like, they have used computers for 30 years. We were the original online generation, etc etc etc. But the number of things with family, friends, and coworkers - again my same age - which seem absolutely ridiculously simple for the terminal tech-tinkerer like myself but which trip them up is just shocking.

Tech literacy is a moving target.

Re: Tell HN: your next idea should focus on aged care

#49
I have been looking at this domain for a while now and thinking about how one might become a "Social Entrepreneur" in this domain. As an example, India has now included all senior citizens over 70 under its Universal Health Coverage umbrella (https://nha.gov.in/PM-JAY) and hence the need for these services/organizations have become more pressing. In developed countries with a large aging population the situation is even more dire.

The main issues i can think of are;

1) Regulations - Govt. mandated laws on access to health records, personal liability etc.

2) Insurance - Can these services be charged under govt./private insurance schemes/claims?

3) Personnel Training - All employees must be trained in aspects of Nursing and People management, there must be on-call Doctors etc.

4) Wellness Centers - Places where the elderly can be brought in for regular companionship and prophylactic exercises.

5) Transport - A fleet of vehicles to transport the elderly to and from their homes.

6) Supplies - Medicines and everything else as needed.

There are three main models that i can think of;

a) The "standard" elder care homes which take care of everything for a fee.

b) A live-in nurse/maid/caretaker employed through a agency (popular in developing countries) where the person lives with the family taking care of the elder. You pay a monthly fee to the agency and they pay the caretaker's salary after taking their cut.

c) A on-demand comprehensive health services company. This can be a non-profit/for-profit organization offering various services (medical/support/companionship etc.) to the elderly who live alone or have nobody to look after them. Services could be offered based on the needs and on a yearly/monthly contracts or as needed per call. Think of it as Uber/Wework for Healthcare. I think this is the need of the hour since there is a huge population above 50 worldwide living alone. Just helping them maintain their health will go a long way towards easing the pressure on the healthcare system leaving the hospitals free to serve those who need it most.

To drive the point home, watch this 3-part documentary series on "Living and Dying Alone in Singapore" to get an idea of what awaits many senior citizens - https://www.youtube.com/watch?v=d499mlwXWfk

The organization mentioned in the above documentary and from which we can learn is here - https://chenghongwelfare.org

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